Principal Consultant – Data Center L3 Network Engineer

2 days ago

Hyderabad, Telangana, India Genpact Full time
Job Description

Inviting applications for the role of Principal Consultant- Data Center L3 Network Engineer

Job Description:

The F5 Operations L2 Engineeris responsible for supporting, maintaining, and troubleshooting F5 BIG-IP devices, including LTM, GTM/DNS, APM, and ASM modules. The role requires handling incidents, service requests, and changes while ensuring high availability and security of network services.

Responsibilities

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Monitor, maintain, and troubleshoot F5 BIG-IP load balancers (LTM, GTM/DNS, APM, ASM).

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Perform L2-level support for production incidents, ensuring timely resolution.

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Implement and validate F5 configurations, including virtual servers, pools, iRules, and SSL certificates.

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Collaborate with L3 teams for complex escalations and root cause analysis.

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Apply firmware upgrades, patches, and security fixes as per compliance standards.

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Assist in capacity planning, performance optimization, and log analysis.

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Work on F5 iRules and automation scripts (e.g., using Bash, Python, or Ansible).

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Document troubleshooting steps, configurations, and solutions for knowledge sharing.

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Coordinate with cross-functional teams for network and application integration.

Adhere to ITIL best practices for Incident, Problem, and Change Management

Qualifications we seek in you

Minimum Qualifications / Skills

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Bachelor%27s degree in computer science, information technology, or a related field or equivalent work experience.

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Good experience in managing F5 Load Balancers (BIG-IP LTM, GTM/DNS, APM, ASM).

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Strong knowledge of F5 iRules, SSL/TLS, HTTP/S, DNS, and TCP/IP.

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Hands-on experience in troubleshooting F5 devices using logs, packet captures, and dashboards.

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Good understanding of networking concepts like VLANs, Routing, NAT, SNAT, and Firewalls.

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Experience with F5 CLI, TMSH, and REST API for automation and troubleshooting.

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Basic scripting knowledge (Python, Bash, or Ansible) is a plus.

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Exposure to cloud-based load balancing solutions (AWS, Azure, GCP) is desirable.

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Familiarity with ITIL processes (Incident, Problem, and Change Management).

Strong analytical and communication skillsPreferred Qualifications/ Skills

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Strong communicator - English in spoken and written form

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F5 Certified BIG-IP Administrator (F5-101 & F5-201)

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CCNA or equivalent networking certification

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ITIL v4 Foundation (optional)

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