SAP CPI Consultant

3 days ago

Ahmedabad India Bosontech IT Services Private Limited Full time

Job Description Description We are seeking a highly skilled SAP CPI (Cloud Platform Integration) AMS Support Consultant to join our SAP support team. Role & Responsibilities - The candidate will be responsible for providing end-to-end support, incident management, and continuous improvements in SAP CPI interfaces and integrations. - The role demands strong analytical, technical, and problem-solving capabilities to ensure seamless system operations across multiple SAP applications. - Provide AMS support for SAP CPI integrations between SAP S/4HANA, SAP SuccessFactors, Ariba, C4C, and third-party systems. - Monitor CPI interfaces, handle incident management, and perform root cause analysis for failed or delayed integrations. - Manage and resolve tickets within SLA timelines, ensuring high customer satisfaction. - Perform error handling, troubleshooting, and configuration adjustments within the CPI tenant. - Work with iFlows, adapters (SOAP, REST, OData, SFTP, IDoc, etc.), and value mappings to maintain and enhance existing integrations. - Collaborate with functional consultants (FI, MM, SD, HR, etc.) to identify data mapping and integration issues. - Apply change requests, manage transport movement between tenants (Development QA Production). - Ensure interface documentation, landscape diagrams, and configuration steps are properly maintained. - Participate in system upgrades, CPI version updates, and integration testing (SIT, UAT). - Identify automation opportunities and contribute to continuous improvement initiatives. - Support integration monitoring tools like SAP Cloud ALM or Solution Manager for alerting and proactive maintenance. - Coordinate with SAP and other vendors for OSS note implementation and support package updates. - Strong experience in SAP CPI (Cloud Platform Integration) and SAP BTP (Business Technology Platform). - Proficiency in developing and maintaining iFlows using CPI WebUI. - Good understanding of XML, JSON, XSLT, and Groovy Scripts. - Expertise in API Management, OData, and RESTful services. - Familiarity with authentication methods like OAuth2.0, SAML, Basic Auth, and Certificates. - Exposure to IDocs, RFC, ABAP Proxies, and Web Services integration. - Experience in Integration Suite monitoring, Cloud Connector, and SAP Gateway. - Knowledge of S/4HANA and integration points with SAP cloud products - Excellent communication and documentation skills. - Good client-facing and coordination skills. - Ability to work independently in a global support environment. - Strong analytical and troubleshooting abilities. (ref:hirist.tech)

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