Cyber Security Incident Responder

Who we are VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value for customers by delivering intelligent solutions through Talent Technology Transformation As the largest shared services organisation in the global telco industry with 30 000 FTE our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group local markets and partner markets to simplify and drive growth With our strategic partner Accenture we work alongside our Vodafone customers other Telco and tech companies to drive transformation meet the challenges of our industry and ensure we stay relevant and resilient This partnership is a unique industry-first model which brings together the best of in-house and 3rd party capability We work with customers across 28 countries from 10 VOIS locations Albania Egypt Hungary India Romania Spain Turkey UK Germany Ireland and with a network of teams in Czech Republic Italy Greece and Portugal VOIS BeUnrivalled CreateTheFuture About this Role We are seeking a skilled Cyber Security Incident Responder to join our 24 7 VCI Cyber Security and Incident Response Team This role is pivotal in ensuring seamless business operations by investigating and analysing security alerts triaging incidents and collaborating with cross-functional teams to mitigate threats The individual will contribute to process improvement knowledge sharing and continuous enhancement of security protocols across cloud platforms and SIEM technologies What you ll do Investigate analyse and triage security alerts across platforms Respond to incidents promptly contain threats and mitigate impact Collaborate with CSIRT and local market teams for ongoing cases Create and maintain SOPs KEDBs and process documentation Develop and refine SIEM correlation rules and playbooks Conduct knowledge-sharing sessions and build internal knowledgebases Participate in daily stand-ups and maintain operational communication Prepare detailed incident reports and provide updates to management Support vulnerability management and post-incident reviews Mentor and guide new team members Who you are Minimum 4 years of experience in Cyber Security SIEM and incident management Proficient in SIEM technologies such as ArcSight ELK Splunk QRadar LogRhythm Strong understanding of network and security concepts Skilled in analytical thinking and effective communication Capable of creating playbooks and contributing to process improvement Holds industry-recognised certifications such as CCNA Cyber Ops CEH SANS certification is a plus Demonstrates a proactive approach to learning and mentoring Not a perfect fit Concerned you may not meet every requirement Vodafone is committed to creating an inclusive workplace where everyone can thrive If you are excited about this role but your experience does not align exactly with every aspect of the job description you are encouraged to apply You may be the right candidate for this or another opportunity and the recruitment team will support you in exploring where your skills fit best What s in it for you Opportunity to work in a dynamic global cyber security environment Exposure to cutting-edge SIEM platforms and cloud technologies Collaborative culture with knowledge-sharing and mentoring Continuous learning and development through certifications and training Contribution to impactful security operations and incident response What skills you will learn Advanced incident response techniques and threat analysis SIEM rule creation and platform fine-tuning Cross-functional collaboration and communication in high-pressure scenarios Process documentation and knowledgebase development Vulnerability management and post-incident review practices VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves No form of discrimination is tolerated This includes but is not limited to discrimination based on race colour age veteran status gender identity gender expression sexual orientation pregnancy maternity or parental status ethnicity disability religion or belief political affiliation trade union membership nationality citizenship indigenous status medical condition HIV status neurodiversity social origin cultural background marital or civil partnership status or socio-economic background Join Us At Vodafone we re working hard to build a better future A more connected inclusive and sustainable world As a dynamic global community it s our human spirit together with technology that empowers us to achieve this We challenge and innovate in order to connect people businesses and communities across the world Delighting our customers and earning their loyalty drive us and we experiment learn fast and get it done together With us you can be truly be yourself and belong share inspiration embrace new opportunities thrive and make a real difference Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud JDEnhancedByTARA Follow us on social media and StayConnected Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey