Product Support Functional Analyst

Be part of the solution at Technip Energies and embark on a one-of-a-kind journey You will be helping to develop cutting-edge solutions to solve real-world energy problems We are currently seeking an Oracle Fusion Support Functional Analyst - PPM to join our team based in Noida About us Technip Energies is a global technology and engineering powerhouse With leadership positions in LNG hydrogen ethylene sustainable chemistry and CO2 management we are contributing to the development of critical markets such as energy energy derivatives decarbonization and circularity Our complementary business segments Technology Products and Services TPS and Project Delivery turn innovation into scalable and industrial reality Through collaboration and excellence in execution our 17 000 employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last Global Business Services IndiaAt Technip Energies we are continually looking for ways to become more efficient and ways to improve our quality customer focus and cost competitiveness The Global Business Services GBS organization is key to executing this strategy by standardizing our processes and centralizing our services Our Vision A customer focused cost efficient innovative and high performing organization that drives functional excellence GBS provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting Human Resources Business Functional Support Procurement and Legal Our services fit our global organization and allow us to focus on business strategy and priorities GBS also maintains continuous improvement plans to enhance our customer-oriented service culture About the opportunity we offer Job Responsibilities Responsible for providing incident resolution change input and release controls on ORACLE EBS R12 x and Fusion application and all interfaces to this system at second- and third-line functional level Provide resolution of all functional incidents within the EBS application and on Projects interfaces to third party applications Good understanding of Projects PPM OTL and HR modules Coordinate technical tasks and deliverables and related technology projects Validates and resolved all incidents or determines if they are required to be escalated to company chosen programme or other Partner for external support or other interface support teams either internal or external Work with Internal Controls and audit support teams as needed to meet audit requirements ensuring that regulation and change management requirements are met Maintain ownership of incidents to ensure that they are closed down within SLA and to agreed quality measures Participate as functional contributor on ERP projects to be delivered on time within budget and with high quality including our planned enhancement programme About you Essential Solid customer service client facing experience Demonstrable knowledge skills of ITIL practice Oracle EBS 12 x and Fusion experience in Projects OTL and HR environment ITIL Foundation Certificate in IT Service Management Preferred Degree ITIL qualification Advanced Oracle EBS and Fusion qualifications in PPM modules with good knowledge of Oracle Time and Labour OTL and HCM EXPERIENCE SKILLS KNOWLEDGE Solid customer service client facing experience Must be flexible to work in US night shift Strong 5 to 8 years experience with Oracle eBusiness Suite required and Oracle EBS R12 experience in Project costing Project billing Project planning and OTL Experience with multiple Technologies such as SQL AME Alerts BI Publisher Data Loader SQL Loader Understanding of external interfacing to Oracle EBS OS Unix Linux environment ITIL Foundation Certificate in IT Service Management Experience of the Oil industry or a Project based discipline Service Now change module HP ALM Your career with us Working at Technip Energies is an inspiring journey filled with groundbreaking projects and dynamic collaborations Surrounded by diverse and talented individuals you will feel welcomed respected and engaged Enjoy a safe caring environment where you can spark new ideas reimagine the future and lead change As your career grows you will benefit from learning opportunities at T EN University such as The Future Ready Program and from the support of your manager through check-in moments like the Mid-Year Development Review fostering continuous growth and developmentWhat s nextOnce receiving your application our Talent Acquisition professionals will screen and match your profile against the role requirements We ask for your patience as the team completes the volume of applications with reasonable timeframe Check your application progress periodically via personal account from created candidate profile during your application We invite you to get to know more about our company by visiting and follow us on LinkedIn Instagram Facebook X and YouTube for company updates LI-AP1