Product Manager Software Services

Job Description We're looking for a Product Manager for Software & Data to join our Global Services Team in Bangalore. As a Product Manager, you'll drive the value and impact of offers related to Interact Commons, including Interact Developer, Analytics, and other data-centric solutions. This involves the development of web apps, dashboards, APIs, and related service packages. You'll be responsible for software requirements and will collaborate with UX design, R&D, and stakeholders across commercial teams to deliver enhancements that meet customer/user and market needs. Key Areas Of Responsibilities - Discover, define, and evolve software and data analytics value propositions that drive customer and business impact. - Developer a deep understanding of target customers and user needs, market trends, and competition to inform scope and prioritization. - Collaborate with UX design to create optimal user experiences and validate value propositions through customer, user, and stakeholder feedback. - Conduct detailed requirement collection from internal stakeholders as well as from customer insights. Document and prioritize these requirements and establish clear KPIs for R&D and downstream teams. - Work closely with Architects and Product Owners to ensure product feasibility and support the R&D engineering team through software program increments. - Break down and prioritize features, working with Product Owners and System Architects for feature realization and delivery in an agile process. - Launch new software services and features, monitor performance using qualitative and quantitative methods, and iterate quickly. - Support Signify's commercial teams through trainings and help with smooth product launches and deployments. Act as a service expert when addressing customer complaints. - Ensure financial flows are in place and functioning for the overall offering. - Create and maintain product documentation, including software specifications, user guides, and release notes, with support from technical writers. - Maintain the platform by managing updates, security, privacy, data interfaces, data regulation, and field issues. - Collaborate with lead product manager to: - Create and maintain the product vision and roadmap. - Support with competition benchmarking. - Develop business cases for new value propositions. - Execute go-to-market plans, including commercial trainings. - Ensure timely and within-budget delivery with project management support. KEY PERFORMANCE INDICATORS - On-time delivery of software releases by specifying clear and validated requirements. - Product usage metrics: active users, feature adoption rate etc. - Customer Satisfaction: High user satisfaction and positive feedback. - Business Impact: Measurable contribution to product revenue and success. - Product Quality: High data and UX quality and minimal technical issues. - Stakeholder feedback on progress. Required Competences - Bachelor's degree in computer science, data science, data analytics, or a related field. - Experience launching products related to Cloud and SaaS. - Minimum 8 years of experience. - Experience as a product manager or product owner, or certification in product management, or an MBA. - Experience with requirements collection going through the full software product lifecycle for 3+ products. - Proven ability to work constructively and collaboratively with engineers, UX design, and leadership. - Demonstrated ability to learn multiple functional areas: UX design, finance, sales, or marketing. - Ability to solve complex issues, assess risks, and articulate thinking verbally and in writing. - Awareness of modern tools and frameworks for data-driven value propositions - Understanding of smart lighting and IoT systems (a big plus). - Experience developing and launching products related to: AI, Big Data, Machine Learning (a big plus)