Senior Principal Consultant, SFDC-FSL Scrum Master

3 weeks ago

Jaipur, Rajasthan, India Genpact Full time
Job Description

Inviting applications for the role of Senior Principal Consultant, SFDC- Scrum Master

A Salesforce Scrum Master is responsible for facilitating and supporting Agile practices within Salesforce projects, specifically focusing on FSL implementations. Here are some key responsibilities and qualifications for this role:

Responsibilities

- Facilitate Scrum events, including daily stand-ups, sprint planning, backlog grooming, and sprint retrospectives, ensuring efficient and effective collaboration among team members.

- Collaborate with product owners, business stakeholders, and technical teams to define project goals, requirements, and priorities, while keeping a strong focus on delivering value to our customers and the institution.

- Identify and address any impediments or roadblocks that hinder the team%27s progress, working closely with stakeholders to remove barriers and ensure a smooth development process.

- Foster a culture of continuous improvement by facilitating retrospectives, capturing feedback, and implementing actionable changes to enhance team performance and product quality.

- Utilize your strong communication skills to ensure clear and transparent communication within the team and with stakeholders at all levels of the organization.

- Monitor and report on project progress, identifying potential risks early and proactively implementing mitigation strategies.

Qualifications we seek in you

Minimum Qualifications/ Skills

- Graduation from any stream, must have sound knowledge of Agile.

- Salesforce Knowledge: Deep understanding of Salesforce platforms, including FSL, Service Cloud, and Sales Cloud

- Candidate must be hands on in leading daily scrum calls, review calls, sprint planning etc.

- Scrum Certification is a Must (CSM, PSM)

- Must be familiar with IT operations and have a good knowledge of Technology Services as a whole.

Preferred Qualifications/ Skills

- Working experience as Scrum Master.

- Expertise in Jira like tools. Azure Board is a MUST

- Knowledge of Salesforce and OMS is the plus

- Microsoft applications: Excel, Outlook, Project, Access, Teams and Word.

- Excellent working knowledge of various project management tools and life cycle methodologies. Act as a knowledge leader and Agile advocate, guiding and coaching our development teams, product owners, and stakeholders in Agile methodologies, particularly Scrum.

- our development teams, product owners, and stakeholders in Agile methodologies, particularly Scrum.

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