Branch Sales Manager

6 days ago

Bengaluru, Karnataka, India Sbfc Finance Full time
Job Description

Role & Responsibilities

- Initiate Daily, Weekly and Monthly sales planning, adherence of day wise sales plan for self and his team for market activities
- Effective communication of individual target expectation and team target expectation to the team and plan accordingly
- Ensuring regular follow up to track progress of team and take corrective action wherever required
- Ensuring proper planning and availability of resources in advance for all market activities, coordinate with Branch Manager for activities which will be done in conjunction with other branch staff
- Maintain daily sales efficiency by ensuring leads are updated in daily sales report by team
- Initiate NPA customer calling for pending payments
- Generating new business and ensure the productivity month on month basis
- Ensure all customers provide references, improve customer satisfaction in order to increase retention
- Attend personal discussion with customer to understand customer profile. Provide insights to credit team to reduce fraudulent cases
- Improve branch Sales efficiency and effectiveness
- Proper sales planning activities in areas to increase customer connect
- Collect references from all customers and ensure calling and sending SMS s to all leads to increase conversion rate
- Planning customer visits to old customers/ HNI customers who have closed accounts to bring them back to SBFC
- Follow up on interest collection to minimize penal charges for each customer and increase customer loyalty
- Attend all trainings on policy and process changes as and when required.

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