Principal Technology Consultant

Microsoft Industry Solutions Delivery ISD is a global organization hosting over 6 000 strategic sellers industry and security experts elite engineers world-class data scientists and architects consultants and delivery specialists Together with our partners we help Microsoft s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs ISD is at the forefront of innovation driving value across the entirety of the customers digital and AI transformation journey through repeatable and customized cutting-edge solutions through strategic engagements with customers across the globe powered by Microsoft Cloud and AI 0 button presentation aria-disabled properties TabIndex 0 viewState displayMode AppMagic Constants DisplayMode Edit event click handleClick shortcut provider shortcutProvider enabled shortcutsEnabled data-shortcut-id 22203 Responsibilities Pre-Sales Support Collaborates in the pre-sale process with internal stakeholders e g Solution Architect Pursuit Lead Consulting Account Executive by providing technical guidance translating business requirements or identifying possible existing or new solution offerings to help shape the deal and influence budgetary estimates Contributes to Solution Review Meeting SRM Develops proposals or statement of work SOW Directly engages customers and internal teams to influence closing the deal Actively involves themselves in Technical Quality Assurance TQA process Provides input on staffing and skill requirements for delivery to Resource Deployment Technical Delivery Managers TDMs and or Project Managers Technical Delivery Follows the capacity process outlined by Resource Insights Capacity and Capability RICC team Maintains tools with up-to-date skills and availability Leads meetings with customers partners to identify business needs and create a vision Uses business industry and technology strategies to map customer partner requirements to the adoption and optimization of Microsoft technology solutions Engages others appropriately to understand and define customer requirements Participates in project planning in projects by collaborating with other subject matter experts in identifying the current and future business value of planned solutions Assesses technical and business risks in programs and develops mitigations Manages their schedule and communicates with project leads Generates and delivers Work Breakdown Structure WBS Provides oversight and leadership on work streams or a partner team to implement solutions Follows Industry Solutions processes in the implementation process and aligns solutions with the intent of the architecture and meeting customer partner business goals Manages complex escalations analyzes situations and coordinates appropriate resources to resolve issues by following delivery practices considering cost implications and engaging in conversations with internal and external stakeholders e g Customer Service and Support Project Manager Solution Architect Product Group as needed Proactively manages executive-level customer partner stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction determine the root cause and establish recovery actions to improve the experience Works with account team to ensure One Microsoft approach Shares lessons learned with workgroup and consultant community Intellectual Property Management Acts as an ambassador in the consumption of intellectual property IP by identifying new intellectual property that needs to be developed or refreshed Updates new versions of the content reviews IP to be considered for harvest and curation and ensures it is logged for consumption Contributes to driving a consistent approach of using and managing resources Improves Industry Solutions offerings quality and collaborates with portfolio and solution teams by providing feedback Business Development Drives opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies Collaborates as appropriate with peers and other teams e g Sales account-aligned team to scale the business with existing high-stake or strategic customers by articulating developing value propositions of strategic Microsoft products and services Drives innovation and digital transformation Ensures the use of the existing intellectual property IP Readiness Learns new technologies or services based on business demands and industry trends Obtains relevant accreditations and certification s as advised by domain leadership team Identifies certifications and readiness plans in partnership with Worldwide Learning Leads or participates in relevant technical communities and conducts training sessions to evangelize technology and or offerings based on availability Mentors team members and acts as a technical advisor for stakeholders by providing thought leadership articulation of solutions value and outcomes of business strategies Operational Excellence Completes operational tasks and readiness and ensures timeliness and accuracy Follows Microsoft policies compliance and procedures e g Enterprise Services Authorization Policy Standards of Business Conduct labor logging expenses travel guidelines Leads by example and guides team members on operational tasks readiness and compliance Other Embody our and Qualifications Required Minimum Qualifications Bachelor s degree in computer science Engineering Finance Business or related field AND 6 years leadership experience in relevant area of business OR equivalent experience Additional or Preferred Qualifications 12 years leadership experience in relevant area of business Technical certifications based on domain service line e g Azure Security Dynamics Delivery Management certification e g Scrum Agile Change Management Project Management 0 button presentation aria-disabled properties TabIndex 0 viewState displayMode AppMagic Constants DisplayMode Edit event click handleClick shortcut provider shortcutProvider enabled shortcutsEnabled data-shortcut-id 22207 Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances We also consider qualified applicants regardless of criminal histories consistent with legal requirements If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the