Quality Consultant
6 days ago
Job Description Key Responsibilities: - Need excellent communications for the interview process . - Need to listen and check the quality of the UK calls and the parameters of the customer care agents talking to the customers on those calls. - Ensure all processes align with company quality standards and procedures.
-
Quality Consultant
6 days ago
Gurugram, Delhi NCR, India Bill Gosling Full timeJob Description Description We are seeking a Quality Consultant to join our team in India. The ideal candidate will be responsible for ensuring the quality of our products and services through rigorous testing, quality audits, and continuous improvement initiatives. This role requires a proactive approach to quality management and the ability to collaborate...
-
Traning and Quality Manager
4 days ago
Gurugram, India r3 Consultant Full timePurpose of Role: The Training Manager oversees the design, development, and delivery of training programs to enhance employee performance and meet business objectives. Accountability & Responsibilities of Role: Develop and implement training strategies aligned with business goals. Design and deliver training programs for new hires and existing employees....
-
Quality Analyst
4 days ago
Gurugram, India R3 Consultant Full timeJob Description: Job Title: Quality Analyst - Sales Process Location - Gurgaon (WFO) Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive feedback on evaluations Discuss and explain feedback with agents...
-
Quality Consultant
4 days ago
Gurugram, India MattsenKumar Full timeJob Type: Full Time Job Location: Gurugram General Description Evaluate & audit conversations/transactions on behalf of assigned client process (s) as per pre-defined guidelines ensuring zero/minimal quality variance while maintaining productivity parameters. Key Responsibilities & Accountabilities Job Description (Mandatory) Consistently ensure that quality...
-
Quality Analyst
4 days ago
gurugram, India Kezan consulting Full timeCompany Overview: Kezan Consulting is a leading Human Resources Services provider in India. With a commitment to excellence and a client-centric approach, we offer a wide range of HR solutions to meet the evolving needs of businesses across various industries. Role and Responsibilities: As a Quality Analyst at Kezan Consulting, you will be responsible for...
-
Director Quality Risk Management
2 weeks ago
Gurugram, India Michael Page Full timeOpportunity to manage multiple projectsOpportunity to work with senior internal and external stakeholdersAbout Our ClientThe client is a captive/KPO organisation of one of the biggest consultancy players globally. This organisation specialises in assisting its member firms across a broad spectrum - from industries such as financial services to telecom to...
-
Director Quality Risk Management
4 days ago
Gurugram, India Michael Page Full timeOpportunity to manage multiple projects Opportunity to work with senior internal and external stakeholders About Our Client The client is a captive/KPO organisation of one of the biggest consultancy players globally. This organisation specialises in assisting its member firms across a broad spectrum - from industries such as financial services to telecom to...
-
Consultant - Solution Quality Assurance
4 weeks ago
Gurugram, India BSLN CONSULTANCY LLP Full timeJob Description : Warehouse Replay Tool QA (Solution Tech Platform Team)Role : Consultant - Solution QAExperience : 3-5 years (Python + Testing Frameworks)Contract - 3 months + extendedJob Type : HybridImmediate JoiningGraduate : : Tool Development & Testing : - Design and execute test strategies for the Warehouse Replay Tool to replay events across...
-
Quality Test Tech Lead
4 days ago
Gurugram, India ConnectPro Consultant Full timeWHO WE ARE LOOKING FOR: The ideal candidate should hold Basic qualifications: 6-8 years of relevant work experience Hands-on experience in designing test frameworks and white box testing A clear understanding of financial markets and different asset classes (both exchange-traded and OTC-traded) Experience in building and improving test processes with an...
-
Consultant / Senior Consultant
4 days ago
Gurugram, India Deallus Full timeConsultant / Senior Consultant About Deallus Deallus is private-equity owned management consulting firm operating across the global life sciences sector with a legacy in competitive and strategic intelligence. We empower clients to achieve competitive advantage through generation of strategic intelligence and actionable insights. Our strength is unrivalled...