Delivery Executive

3 weeks ago

Hyderabad, India Jobted IN C2 Full time

Job Description Capgemini is seeking a Director level executive to - Delivery Management: Lead and manage the delivery of multiple projects/programs across geographies or business units, ensuring timely, quality, and cost-effective execution. - AI-Enabled Program Oversight: Drive the use of AI models, intelligent automation, predictive analytics, and generative AI to enhance delivery speed, quality, and decision-making. Collaborate with AI/ML teams to ensure solution feasibility, deployment readiness, and business impact realization. - Client Engagement: Serve as the primary point of contact for clients on delivery matters. Build strong client relationships, manage expectations, and ensure customer satisfaction. - Team Leadership: Lead and mentor project managers, tech leads, and other delivery staff. Foster a culture of ownership, accountability, and continuous improvement. - Governance & Reporting: Define and enforce delivery governance frameworks. Track key delivery metrics (e.g., velocity, quality, defect leakage, SLA adherence) and provide regular updates to leadership. - Risk & Issue Management: Proactively identify risks and issues in delivery. Lead mitigation strategies and communicate impacts effectively to internal and external stakeholders. - Process Excellence: Drive adoption of Agile, DevOps, and other delivery best practices. Continuously improve delivery efficiency, quality, and responsiveness. - Financial Oversight: Manage budgets, forecasts, and profitability of delivery engagements. Ensure resource optimization and cost control. - Collaboration: Work closely with Sales, Pre-sales, Practice, HR, and Finance teams to support growth, staffing, and operational alignment. Our Ideal Candidate They will have 15-20 years of experience with a strong project track record and demonstrated P&L contribution to sales. A Bachelor’s degree is required; MBA is strongly preferred. This person is motivated to deliver high-quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset. - Domain: Banking, Financial Services & Insurance - Key qualifications include: • Bachelor’s degree in Engineering, Computer Science, or related field; MBA is a plus • 3-5 years in a leadership or executive delivery role • Proven track record of managing complex, large-scale technology programs or portfolios • Excellent client-facing, communication, and negotiation skills • Deep understanding of project delivery methodologies (Agile, Scrum, Waterfall, Hybrid) • Strong knowledge of SDLC, quality frameworks, and IT operations • Ability to manage geographically distributed teams • Experience in AI - Nice to Have: • PMP / SAFe / ITIL or similar certifications • Experience in cloud migration, digital transformation, or product implementation • Prior experience working in a global delivery model (onsite-offshore)

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