Trust & Safety Associate - Telugu
1 week ago
About Lokal Access Empowerment for Bharat through AI and Local Language Internet Lokal is India s largest regional content and services platform built for the 500 million internet users from tier 2 towns Founded by IIT alumni Lokal started in 2018 to address the lack of relevant local content and now goes beyond content to solve real everyday problems of Bharat Growing as a house of apps Lokal is evolving into an AI-driven discovery and access platform connecting users in tier 2 India with the experts tools and knowledge they ve historically lacked access to Lokal Matrimony - Location-based matchmaking apps focused on hyperlocal compatibility Lokal Jobs - Hyperlocal job discovery platform connecting blue- and grey-collar workers with nearby opportunities GyanTV - Skill-based learning in regional languages stocks photography small business more Dostt - Make new friends through voice chats games and real authentic conversations Eaze - A safe space to explore emotional well-being via community-driven support AstroLokal - Instant access to trusted astrologers through audio and chat Sahi Jobs - Building India s most trusted job marketplace for blue and grey-collar workers We ensure every job comes from a verified employer giving seekers dignity security and real opportunities to grow And more - 10 new apps in testing exploration across agricultural advisory legal advisory financial guidance and AI-powered personal assistants Role Overview We are hiring for our sister app - an audio and video platform Currently we operate in Telugu Tamil Kannada Malayalam Hindi Marathi Bengali Odia and Punjabi As we expand rapidly we are seeing significant growth We are seeking a detail-oriented and proactive Trust Safety Associate to oversee the integrity and quality of Audio Video conversations on our platform The Trust Safety Associate will be responsible for reviewing and auditing the recorded conversation ensuring compliance with community guidelines and maintaining a safe and positive environment The ideal candidate should have a keen eye for detail be comfortable working with sensitive conversation and possess strong decision-making abilities Key Responsibilities Review and moderate audio video conversations to ensure it meets the platform s standards and guidelines Identify and flag inappropriate harmful conversations for review Maintain up-to-date knowledge of community guidelines and ensure they are applied consistently Maintain accurate records of moderation activities and contribute to periodic reports Engage with users hosts to provide clarification on community policies when needed Requirements Bachelor s degree Previous experience in content moderation or a similar role Strong understanding of platform-specific guidelines and community standards Ability to make quick balanced decisions based on platform guidelines Excellent communication skills in Telugu and English read write and speak Basic knowledge of computer operations CRM Excel Ability to handle sensitive content in a professional and composed manner Attention to detail and ability to work independently and as part of a team Why Join Us We re scaling fast with strong fundamentals on a mission to empower millions through AI and access At Lokal you ll take ownership from day one build for real impact and help redefine the roadmap of how Bharat connects to opportunities knowledge and experts
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