Platform Specialist Only 24h Left

4 weeks ago


Bengaluru, Karnataka, India ZeroFox Full time
ABOUT ZEROFOX
ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It's a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we're growing like never before.

OPPORTUNITY OVERVIEW
As a Platform Specialist at ZeroFox, you will join a team of highly skilled individuals working to protect enterprise-level government and commercial customers from social media-based cyber attacks. Using our proprietary hybrid intelligence platform, this role specifically focuses on supporting existing customers by providing detailed analysis and contextualization regarding a variety of cyber risks. You will have the opportunity to research these risks, develop notification and alert packages, and present your findings to customers. Your goal: Keep our customers engaged with detailed threat intelligence information, present findings in a professional manner, and provide a world-class customer experience. Spoken and written proficiency in English is required for this role.

Role and responsibilities

- Analyze social media networks for customer-related risks
- Create social risk notification and alert packages for customers
- Interface with customers to provide analysis reports and details
- Respond to support analysis inquiries and provide additional information
- Responsible for communications with the customers including: phone, video, email, and authoring reports
- Triage alerts for customers to give real time intelligence

Requirements

- Extreme attention to detail
- Written and spoken proficiency in English
- Knowledge of major social networks (knowledge of emerging networks a big plus)
- Strong research and writing skills (a writing sample will be requested as part of the interview process)
- Ability to convey complex ideas, trends, and information in a simple way
- Ability to extrapolate trends from mass amounts of disparate data
- Solid interpersonal and social skills
- Strong analytical skills and contextual awareness
- Must be willing to work an alternative work schedule including partial weekends

Desired qualifications and skills

- Awareness of Open Source Intelligence methodology
- Experience with other SaaS, cyber security, or social media products or services Ability to analyze information and correlate data.
- Monitor and analyze data from the deep and dark web to identify emerging risks or cyber threats.
- Investigate emerging threats related to suspicious domains, including phishing, and other cyberattacks.
- Investigate and analyze security incidents, such as account breaches, unauthorized access, or malicious content etc.
- Familiarity with global current affairs
- Background in digital communications or Social Media
- Basic knowledge of networking concepts
- Knowledge of Customer Operations

Benefits

- Competitive compensation
- Community-driven culture with employee events
- Generous time off
- Best-in-class benefits
- Fun, modern workspace
- Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture
  • Only 24h Left:

    3 weeks ago


    Bengaluru, Karnataka, India Hybris Full time

    Job DescriptionWe help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven...


  • Bengaluru, Karnataka, India OneRoot Full time

    We're Hiring: Sales Specialist @ OneRoot.farm Location: On-Site Salary: ₹50,000/month Benefits: Travel AllowanceCompany:OneRoot.farmPlease read the complete JDWe don't need average salespeople. We need hunters who find opportunities, close deals, and carry full responsibility—no excuses.Apply IfYou're ready to own the entire sales cycle — from finding...


  • Bengaluru, Karnataka, India Userfacet - Innovation, UX Design & Tech Co. Full time

    Job DescriptionContent Specialist Marketing & StorytellingLocation: Bengaluru, IndiaPosition Type: Full-TimeAbout Userfacet & BuildUXUserfacet is a UX design and software development agency partnering with global enterprises and SaaS companies. BuildUX, our SaaS platform, helps teams design and deliver exceptional digital experiences by enabling smarter...

  • Only 24h Left Manager

    3 weeks ago


    Bengaluru, Karnataka, India Genpact Full time

    Job DescriptionReady to shape the future of workAt Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

  • Only 24h Left Analyst

    3 weeks ago


    Bengaluru, Karnataka, India Swiggy Full time

    Ways of Working - Employees will work from the office Bangalore About Swiggy Swiggy is India s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands With a presence in 500 cities across India partnerships with hundreds of thousands of restaurants an employee base of over 5000 a...


  • Bengaluru, Karnataka, India Swiggy Full time

    Ways of Working - Work From Office 5 days from ETV Office Bangalore Role- Manager - HRBP Instamart About Swiggy Swiggy is India s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands With a presence in 500 cities across India partnerships with hundreds of thousands of...


  • Bengaluru, Karnataka, India ThoughtFocus Full time

    Job DescriptionGreat opportunities for UnderwriterWe are seeking a detail-oriented and experienced Underwriting Specialist of 3 to 5 years to join our mortgage operations team. The ideal candidate will have a strong background in underwriting processes, with exceptional skills in document review and research. A deep understanding of mortgage terminology and...


  • Bengaluru, Karnataka, India Fidelity International Full time

    Job DescriptionAbout the OpportunityJob Type: PermanentApplication Deadline: 30 September 2025Job DescriptionTitle Technical SpecialistDepartment Enterprise Engineering - Data Management TeamLocation BangaloreLevel Grade 4IntroductionWe're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this By...


  • Bengaluru, Karnataka, India RiVa Smart Full time

    Company DescriptionRiVa Smart is a forward-thinking provider of smart home solutions, utilizing wireless automation technologies such as Matter, Zigbee, Thread, and Wi-Fi. We offer intelligent systems for seamless control over lighting, switches, locks, curtains, and sensors. By enhancing comfort, security, and energy efficiency, RiVa Smart delivers modern,...


  • Bengaluru, Karnataka, India InfoBeans Full time

    About the Job:- Job Title: Digital Adoption Specialist- Skills : Consulting, Client coordination, Communication, HTML, CSS- Experience Required : 2-6 Years- Location: Bangalore, Pune and Indore- Notice Period: Immediate Joiners (max 15 days)Job Description:Overview: We are seeking a skilled and dynamic Digital Adoption Specialist who will be responsible for...