Warranty Managr

Warranty Policy Management Developing implementing and updating warranty policies and procedures to ensure compliance with company standards legal requirements and industry best practices Claims Management Overseeing the entire warranty claims process including reviewing approving or denying claims ensuring accuracy timeliness and adherence to company guidelines Customer and Dealer Relations Serving as the primary point of contact for warranty-related inquiries from customers dealers and service centers resolving complaints and disputes Cross-Functional Collaboration Working with various internal teams e g product development engineering quality assurance sales customer service to address warranty issues improve product quality and reduce claim costs Data Analysis and Reporting Analyzing warranty data to identify trends patterns and root causes of warranty issues and generating reports to inform product development and process improvements Team Leadership and Development Managing and mentoring warranty staff providing training and fostering a positive and productive work environment Job Types Full-time Permanent Pay 10 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location In person