Telecaller Jobs Opening in Aarambh digitech at Greater Noida, NoidaLess
2 days ago
Introduction We are looking for a highly motivated and confident Telecaller to join our team. The ideal candidate will be responsible for making outbound and inbound calls, generating leads, handling customer queries, promoting products/services, and achieving sales targets. This role is perfect for someone who has excellent communication skills, a positive attitude, and a passion for interacting with people.Key Responsibilities1. Outbound Calling & Lead Generation Make outbound calls to prospective customers from the company database or leads. Explain company products/services and create interest among potential customers. Generate quality leads and forward them to the sales team for conversion. Maintain a high conversion ratio by effective pitching techniques. 2. Inbound Call Handling Attend inbound calls and handle customer queries professionally and efficiently. Provide detailed product information and guide customers toward suitable solutions. Resolve customer complaints or escalate complex issues to the appropriate department. 3. Sales & Revenue Generation Promote products/services to customers and convince them to make a purchase. Meet and exceed daily, weekly, and monthly sales targets. Upsell and cross-sell relevant products to maximize revenue. 4. Customer Relationship Management Build and maintain strong customer relationships through follow-ups. Update customer information in CRM tools and maintain accurate records. Ensure high levels of customer satisfaction and retention. 5. Reporting & Coordination Maintain call logs and prepare daily and weekly reports. Coordinate with the sales, marketing, and customer support teams. Share customer feedback with the management team for process improvement.Skills & Competencies Excellent verbal communication in English, Hindi, and regional languages (as applicable) Strong persuasion, negotiation, and convincing skills Ability to handle rejection and maintain a positive attitude Basic computer knowledge and familiarity with MS Office / CRM software Self-motivated, target-driven, and good at multitaskingMore information about this Telecaller JobPlease go through the below FAQs to get all answers related to the given Telecaller jobWhat are the job requirements to apply for this Telecaller job position? Ans: A candidate must have a minimum of 0 to 2 year experience as an Telecaller What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Telecaller is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Telecaller position? Ans: There are immediate 1 job openings for Telecaller in our Organisation.
12th Pass (HSE)
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