Team Leader
17 hours ago
Reporting to Manager and working as an integral part of the fundraising team the Team Leader-Tele Sales role encompasses multiple duties disciplines and responsibilities which will optimise the Call Centre performance The Team Leader-Tele Sales is responsible for the daily running and management of the Call Centre through the effective use of resources resource planning problem solving and decision-making techniques Team Leader-Tele Sales is responsible for delivering high standards of service to the organisation by making the most effective and efficient use of Tele-Sales and technology resources They use a range of measurements to monitor analyse and plan improvements to call-centre performance To meet these responsibilities the Team Leader-Tele Sales must be a combination of expert service provider coach trainer mentor and motivator Responsible for ensuring that Tele-Sales Staff have the knowledge and skills to answer donor s questions requests for support or problems quickly and effectively Has additional responsibility for meeting sales and profitability targets The performance of individual callers is essential to the success of a call centre Responsible for recruiting training managing and monitoring callers so that they have the skills and knowledge to meet the targets and fundraising objectives Training programs must ensure that Callers have good knowledge about services of the organisation most importantly customer handling skills Responsible for using the resources efficiently and cost-effectively By analysing records of incoming calls outgoing calls can identify how much actual calls were made Responsible for checking and monitoring the reports on various aspects of call centre performance to other members of the management team Must ensure that all members understand the team s objectives and work together to achieve it Constant monitoring to ensure that everyone is working towards the same goal Provide effective and timely feedback to the management Responsible for setting and meeting performance targets for speed efficiency sales and quality Responsible managing the daily running of the call centre Responsible in coordinating staff recruitment and liaising with Talent Acquisition Manager Responsible in reviewing the performance of staff identifying training needs and planning training sessions Responsible in handling the most complex customer complaints or enquiries Responsible for provide information on day-to-day basis to the top management with regard to meeting the day-to-day targets staffing and other issues Responsible to make sure that all assets are properly maintained and are in good working condition Responsible to make sure that Tele-Sales targets are met on daily basis Motivate and encourage callers through positive communication and feedback Meet at least once each week with Manager to review the following topics o Review the past week s events including statistics results and targets o Disseminate new target information o Introduce new staff members o Communicate organisation information o Answer questions and comments o Provide targets to be achieved with a glimpse of future weeks o Record the best performer of the week o Record the list of agents that needs to be motivated to perform better Perform at least one monitoring evaluation once in 5 working days Job Type Full-time Pay 35 000 00 - 45 000 00 per month Benefits Paid time off Language Hindi Required English Required Work Location In person
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Qsr Team Leader
2 weeks ago
Thane, MH, IN Daksh Consultant Full timeLocation Thane Mumbai Region Team Leader - QSR Salary 14 000 - 19 000 gross 1-3 years experience in QSR casual dining with team handling Knowledge of POS billing daily operations Strong communication leadership skills Benefits Free meals uniforms accommodation PF ESI paid overtime growth opportunities Interested candidates please reply privately for details...
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Team Leader
4 weeks ago
Thane, MH, IN Rentokil Initial Full timeAbout the Role We are seeking a proactive and dynamic Team Leader to supervise guide and motivate a team toward achieving performance goals and delivering high-quality results The ideal candidate will have strong leadership communication and organizational skills and a passion for team development and operational excellence Job...
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Production Planning And Control Team Leader
4 weeks ago
Thane, MH, IN Siemens Full timeSmart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued where impact on the world is considered where sustainable energy is delivered reliably and efficiently It provides the flexible infrastructure to allow society to evolve and respond to changing conditions Technology and the ingenuity of people...
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[High Salary] It Team Leader
1 week ago
Latur, MH, IN care infotech Full timePosition IT Team Leader Location Navi Mumbai Experience 3 to 5 Years CTC 41 000 per month Lead and manage a team of IT support engineers Oversee daily IT operations including desktop network and server support Provide escalation support for technical issues Manage user accounts O365 and Active Directory Monitor IT assets backups and system performance...
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Thane, MH, IN Kotak Mahindra Bank Full timeJob Role Team Leader Lead a team of Virtual Relationship Managers VRM responsible of service sales and profitability from assigned portfolio Collaborating with fulfilment teams to ensure best in class conversion ratios Ensure availability of trained manpower to maintain production at 100 capacity Meet cost to income ratios as determined by Score...
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Team Leader
2 weeks ago
Dombivli, Navi Mumbai, Thane, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are actively hiring for TEAM LEADERDesignation- Team LeaderLocation- ThaneShift - Fixed Day Shift with rotational weekoffsRequirements-Need Good Communication SkillsRelevant BPO and collection experience.Knowledge about Team leader MetrixInterested candidates can connect for further details on -Neelam Shah
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Thane, MH, IN TP Full timeJoin Teleperformance - Where Excellence Meets Opportunity Teleperformance is a leading provider of customer experience management offering premier omnichannel support to top global companies Our diverse service locations including on-site and work-at-home programs ensure flexibility and broad reach Why Choose Teleperformance We emphasize the importance of...
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Team Leader
3 weeks ago
Kalyan, MH, IN other company Full timeDesignation Team Leader - Sourcing Channel Sales Job Location Kalyan Experience 7-9 years in channel sales TL experience is a must Educational Qualification Graduate Industry Real Estate Responsibilities Lead the sourcing team Build and maintain strong relationships with channel partners to ensure alignment with company goals Analyze market trends...
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Hiring For Team Leader
4 weeks ago
Thane, India Reliablefirst Full timehi we are looking candidate from recruitment industry who can manage team and do the recruitment for various client salary we are offering is 20k to 30k and interested candidate can contact to given number -Experience 2 - 4 Years No. of Openings 1 Education 12th Pass, 10th Pass Role Team Leader Industry Type Recruitment Consulting / Staffing Services ...
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▷ [22/10/2025] Sales Team Leader
6 days ago
Thane, MH, IN Universo Realtors Full timeLead mentor and motivate the sales team to meet or exceed sales targets Monitor team performance and provide regular coaching training and feedback Develop and implement effective sales strategies and processes Assign sales territories set goals and track KPIs Prepare and present sales reports to management Coordinate with marketing and other departments to...
