Technical Process Analyst

Job Role: Technical Process Analyst Exp Required: At least 2+ Years of relevant work experience in Technical Process Analysis, with atleast 2 Years of work experience in banking, technology delivery or in a similar regulated environment Job Location: Remote, India Company Name: Indsafri Notice Period: Immediate to 30 days of notice (More than 30 days of notice period please do not apply) **************KINDLY DO NOT APPLY IF YOU HAVE LESS THAN 2+ YEARS OF RELEVANT WORK EXPERIENCE IN TECHNICAL PROCESS ANALYSIS IN BANKING, TECHNOLOGY DELIVERY OR IN A SIMILAR REGULATED ENVIRONMENT **************** Job Purpose: We are looking for a Tech Process Analyst to support the organization in diagnosing and resolving challenges within the software development and implementation lifecycle. The role will partner with Processing Engineering to analyze pain points across technology delivery, strengthen process governance, and improve the speed and quality of system rollouts in a banking environment. Roles and Responsibilities: 1. Software Development Process Analysis - Map and review the current SDLC, including requirements, design, build, QA/testing, deployment, and post-implementation support. - Identify bottlenecks, failure points, delays, and recurring defects affecting system delivery. - Evaluate alignment between business requirements, risk/compliance needs, and technical execution. 2. Technology & Systems Insight - Collaborate with Solution Analysts, Business Analysts, Architects, and Developers to understand system logic, integrations, and platform constraints. - Analyze issues related to system configuration, release management, and environment readiness. - Support clearer translation of business needs into technical requirements. 3. Process Engineering & Optimisation (Banking Context) - Improve workflows and governance across IT, business, risk, and operations. - Recommend enhancements to stage gates, documentation standards, change controls, and deployment processes. - Support optimisation of incident, change, and problem management linked to software implementation. 4. Data, Risk & Performance Analysis - Analyze delivery metrics such as defect trends, cycle times, change failure rates, and deployment success rates. - Conduct root-cause analysis on failed or delayed releases. - Prepare reports and insights for IT leadership, risk committees, and project steering forums. 5. Cross-Functional Collaboration - Work closely with development squads, product owners, QA teams, and operational units. - Participate in UAT, testing reviews, and readiness assessments. - Support change management for new system rollouts across the bank. Qualifications: - Degree in Industrial Engineering, Process Engineering, Systems Engineering, or related field. - Atleast 2 to 5 years of relevant work experience in banking, technology delivery, or a similar regulated environment. - Atleast 2 to 5 years of relevant work experience in software development teams (Agile/Scrum, DevOps, or hybrid environments). - Strong understanding of SDLC, system implementation processes, and IT governance frameworks. - Proven experience in process mapping, optimisation, and root-cause analysis (Lean, Six Sigma, BPMN, etc.). - Strong analytical and structured problem-solving skills. - Ability to translate between technical, operational, and business language. - Comfort working in fast-paced and highly regulated tech environments. - Strong relationship-building and communication skills. - Detail-oriented with the ability to identify systemic gaps quickly. Nice-to-Have - Exposure to Salesforce (Sales Cloud, Service Cloud, CRM, or platform configuration concepts). - Experience in release management, QA/test coordination, or application support. - Knowledge of banking regulatory requirements influence system design and delivery (e.g., data privacy, risk controls, audit requirements). Technical Skills Required: (Mandatory) - Atleast 2 to 5 years of relevant work experience in banking, technology delivery, or a similar regulated environment. - Atleast 2 to 5 years of relevant work experience in software development teams (Agile/Scrum, DevOps, or hybrid environments). - Strong understanding of SDLC, system implementation processes, and IT governance frameworks. - Proven experience in process mapping, optimisation, and root-cause analysis (Lean, Six Sigma, BPMN, etc.). Note: This is a 1 Year renewable contract role(contract can be further extended/renewed based on your performance). Kindly do not apply if you are looking for part-time, freelancing or moon-lighting jobs Interested candidates can share your updated resume to priyadharshiny.karunakaran@indsafri.com with the below details Name - Tot Exp - Rel years of wok exp in Banking- Rel years of work exp as Technical Process Analyst - Rel years of work exp in Technology delivery- Rel years of work exp in in software development teams (Agile/Scrum, DevOps, or hybrid environments)- Rel years of work exp in SDLC- Rel years of work exp in system implementation processes - Rel years of work exp in IT governance frameworks - Rel years of work exp in process mapping- Rel years of work exp in process optimization - Rel years of work exp in root-cause analysis (Lean, Six Sigma, BPMN, etc.) - Are you willing to work for 1 Year renewable contract role (contract can be further extended/renewed based on your performance) YES/NO? - Notice period (in days) - Current location with complete address - Mob No - Email id - Current salary (in LPA) - Expected salary ECTC (In LPA) - Any offers on hand - Certification if any - Reason for leaving or job change - Nationality - Passport No - Date of Birth -