Immediate Start: Software Engineer

Are you interested in working for one of the most exciting products in Microsoft passionate about exceeding customer expectations and advancing Microsoft s cloud first strategy Are you interested in a start-up like environment excited about cloud computing technology and driving growth in one of Microsoft s core businesses If so then look no further than the Azure Customer Experience CXP Team Microsoft Azure provides customers with an on-demand and infinitely scalable infrastructure and platform for customers to build host and scale service applications on the Internet through Microsoft s global data centers As part of the Azure Engineering organization Azure CXP is a rapidly growing team committed to driving Azure growth through our relentless pursuit of satisfied Azure customers by leading world-class customer reliability engagements engineering modern customer-first experiences for scale and by driving deep customer insights and empathy into the broader Azure Engineering organization Responsibilities Our team is looking for a Software Engineer to help develop a world-class customer-centered engineering infrastructure You will work with Azure CXP Program Managers and Data Scientists as well as other Azure engineering teams and the Field Marketing and Support organizations to define and deliver critical customer-facing features and the tools infrastructure and end-to-end solutions required for all the rapidly expanding programs in Azure CXP In this role you will need strong customer empathy and an ability to focus our engineering efforts on Azure s business priorities Please find the details of the responsibilities Engineering Excellence Develops knowledge of and learns to apply best practices to reliably build code that is based on well-established methods Develops an understanding of global and local regulations for technologies and system applications Learns about customer scaling requirements and application of best practices for meeting scaling needs and performance expectations Learns about and helps to support communication with key partners across the Microsoft ecosystem of engineers Supports partner teams across Microsoft e g Xbox Office and supports projects to drive and achieve desirable user experiences and fitting the dynamic needs of partners customers through product development Learns about and helps to ensure the correct processes are followed to achieve a high degree of security privacy safety and accessibility Contributes to efforts to check for visible evidence to demonstrate compliance for product features Develops understanding of the implications of onboarding new technologies following expectations of compliance at Microsoft Learns about shares new ideas and leverages software developer tools to create debug and maintain code for features Uses internal tools and open source when possible Learns to develop and contribute to automation within production and deployment of a product feature Runs code in simulated or other non-production environments to confirm functionality and error-free runtime for products with oversight Reviews current developments and proactively seeks new knowledge that will improve the availability reliability efficiency observability and performance of products while also driving consistency in monitoring and operations at scale Implement Learns to review work items to gain knowledge of product features in partnership with appropriate stakeholders e g project managers Assists and learns about breaking down work items into tasks and provides estimation Escalates any issues that would cause a delay Learns about and supports deployment to customers following the correct measures to push features out to customers Learns about and considers the impact of build deployments on both users and other services Learns about best practices for the deployment of features safely Understand User Requirements Contributes in partnership with appropriate stakeholders e g project manager technical lead to determine user requirements for a feature Considers a variety of feedback channels to incorporate insights into future designs or solution fixes Begins to incorporate appropriate continuous feedback loops measuring customer value usage patterns and other actionable metrics of value Coding Learns to review code and helps to review code of others to ensure it meets the team s and Microsoft s quality standards Participates in code review processes for self-development gathers feedback and learns about coding standards and the team s features Applies coding patterns and best practices With guidance learns to create and implement code for a product service or feature reusing code as applicable Writes and learns to create code that is extensible and maintainable Learns about and applies diagnosability reliability and maintainability and understands when the code is ready to be shared and delivered Applies coding patterns and best practices to write code Learns about and applies knowledge of debugging tools logs telemetry and other methods to proactively flags issues before they occur and reactively flag issues as they occur for product features Learns to conduct retrospective debugging of solutions to identify root causes of problems Design Supports identification of dependencies and the development of design documents for a product feature with oversight Learns and helps to identify other teams and technologies that will be leveraged how they will interact and when one s system may provide support to others Learns about back-end dependencies associated with product application service or platform functionality for product features Learns about downstream effects of solutions and work provided Learns and contributes to processes for the architecture of a product solution feature and learns to create proposals by testing design hypotheses and helping to refine code plans under the technical leadership of others Produces code to test hypotheses for technical solutions and assists with technical validation efforts Helps with and participates in the development of design documents for simple designs or User Stories with oversight helps to determine the technology that will be leveraged and how they will interact Escalates findings from investigations to team members for design decisions Learns about the implications of security and compliance requirements in systems architecture Collaborates with others to create a clear and articulated plan for testing and assuring quality of solutions Helps to augment test cases and assures that features have good test coverage Learns to integrate automation into testing during planning where applicable Reliability and Supportability Learns to contribute to efforts to collect classify and analyze data with some oversight on a range of metrics e g health of the system where bugs might be occurring Contributes to the refinement and integration of feedback in product features by escalating findings from analyses to inform decisions regarding the engineering of products Acts as a Designated Responsible Individual DRI in monitoring system product feature service for degradation downtime or interruptions for simple problems and recommends actions to restore system product service by following the playbook Escalates more complex problems to other DRIs as to status Responds within Service Level Agreement SLA timeframe Escalates issues to appropriate owners Learns about and contributes to operations of live service as issues arise on a rotational on-call basis Identifies solutions and mitigations to simple issues impacting performance or functionality of Live Site services and escalates as necessary Learns to contribute to efforts to integrate instrumentation for gathering telemetry data on system behavior such as performance reliability availability usage and safety mechanisms Supports the maintenance of feedback loops from telemetry resulting in subsequent designs Qualifications Bachelor s Degree in Computer Science or related technical discipline with proven experience coding in languages including but not limited to C C C Java JavaScript or Python OR equivalent experience 1 years of experience with hands-on coding and designing distributed software systems 1 years of experience in developing and delivering highly scalable distributed platform solutions Master s Degree in Computer Science or related technical field with proven experience coding in languages including but not limited to C C C Java JavaScript or Python OR Bachelor s Degree in Computer Science or related technical field AND 1 year s technical engineering experience with coding in languages including but not limited to C C C Java JavaScript or Python OR equivalent experience azcxp Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the