Retail Store Manager

3 weeks ago

Bengaluru, Karnataka, India Aurika - 92.5 Silver Full time
Job Description

About the Company:

Aurika 925 Silver is a premium silver jewelry brand known for handcrafted 92.5 silver pieces with gold-plated finishes. We blend traditional craftsmanship with modern style to offer elegant jewelry for everyday wear. Our store is not just a retail space, but a reflection of the brands warmth, detail, and customer care.

Role Overview:

We are seeking a hands-on and disciplined Store Manager to oversee daily store operations, ensure a clean and well-maintained retail environment, manage inventory movements, and lead a small team toward consistent sales and customer satisfaction. The role demands strong attention to detail, proactive organization, and operational discipline.

Location: Rajajinagar, Bengaluru

Employment Type: Full-time

Working Hours: SunSat, 10 AM 7 PM (with one weekly off)

Reporting to: Owner

Responsibilities:

Store Cleanliness & Maintenance

Ensure the store is clean, organized, and guest-ready at all times

Supervise daily cleaning and maintenance routines using a checklist system

Check and maintain display lighting, mirrors, trays, and counters regularly

Inventory & Product Handling

Handle inventory inward/outward entries, stock tagging, and storage

Ensure daily and weekly reconciliation between physical stock and records

Flag low stock or damage immediately and report to backend/accounts team

Supervise safe storage of high-value items and security protocols

Store Cleanliness & Display

Open and close the store as per SOP

Maintain daily checklists for cleaning, display, inventory, and team shifts

Ensure timeliness, grooming, and behavior standards are upheld by all team members

Conduct briefings before the shift and end-of-day updates

Sales & Customer Experience

Greet and support walk-in customers personally when needed

Coach team on cross-selling, upselling, and product knowledge

Take lead during festive or high-value sales interactions

Encourage customer feedback and ensure follow-ups

Reporting & Documentation

Maintain daily sales registers, stock movement logs, and feedback summaries

Submit end-of-day and weekly reports to the operations team

Handle billing queries, basic reconciliation, and coordinate with accounts for clarity

Requirements:

35 years of retail or store supervision experience

Proficient in checklist-based operations and basic reporting

Good understanding of inventory systems (Zoho, POS, Excel)

Clear communicator with team management skills

Honest, punctual, and detail-oriented

Strong attention to detail and cleanliness

Ability to stand for long hours and multitask

Nice to have:

Experience with luxury or boutique retail

Basic Excel knowledge for inventory records

Interest in jewelry and styling

How to Apply:

Fill out the google application form using this link:

https://forms.gle/njEfHQpdsVvxvY1g6

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