Retail Store Manager
2 hours ago
About the Company:
Aurika 925 Silver is a premium silver jewelry brand known for handcrafted 92.5 silver pieces with gold-plated finishes. We blend traditional craftsmanship with modern style to offer elegant jewelry for everyday wear. Our store is not just a retail space, but a reflection of the brands warmth, detail, and customer care.
Role Overview:
We are seeking a hands-on and disciplined Store Manager to oversee daily store operations, ensure a clean and well-maintained retail environment, manage inventory movements, and lead a small team toward consistent sales and customer satisfaction. The role demands strong attention to detail, proactive organization, and operational discipline.
Location: Rajajinagar, Bengaluru
Employment Type: Full-time
Working Hours: SunSat, 10 AM 7 PM (with one weekly off)
Reporting to: Owner
Responsibilities:
Store Cleanliness & Maintenance
Ensure the store is clean, organized, and guest-ready at all times
Supervise daily cleaning and maintenance routines using a checklist system
Check and maintain display lighting, mirrors, trays, and counters regularly
Inventory & Product Handling
Handle inventory inward/outward entries, stock tagging, and storage
Ensure daily and weekly reconciliation between physical stock and records
Flag low stock or damage immediately and report to backend/accounts team
Supervise safe storage of high-value items and security protocols
Store Cleanliness & Display
Open and close the store as per SOP
Maintain daily checklists for cleaning, display, inventory, and team shifts
Ensure timeliness, grooming, and behavior standards are upheld by all team members
Conduct briefings before the shift and end-of-day updates
Sales & Customer Experience
Greet and support walk-in customers personally when needed
Coach team on cross-selling, upselling, and product knowledge
Take lead during festive or high-value sales interactions
Encourage customer feedback and ensure follow-ups
Reporting & Documentation
Maintain daily sales registers, stock movement logs, and feedback summaries
Submit end-of-day and weekly reports to the operations team
Handle billing queries, basic reconciliation, and coordinate with accounts for clarity
Requirements:
35 years of retail or store supervision experience
Proficient in checklist-based operations and basic reporting
Good understanding of inventory systems (Zoho, POS, Excel)
Clear communicator with team management skills
Honest, punctual, and detail-oriented
Strong attention to detail and cleanliness
Ability to stand for long hours and multitask
Nice to have:
Experience with luxury or boutique retail
Basic Excel knowledge for inventory records
Interest in jewelry and styling
How to Apply:
Fill out the google application form using this link:
https://forms.gle/njEfHQpdsVvxvY1g6
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