(Apply in 3 Minutes) Principal Consultant, Networks Service Delivery Analyst

4 weeks ago


Hyderabad, India Genpact Full time

Job Description Inviting applications for the role of Principal Consultant, Networks Service Delivery Analyst Responsibilities - In this role you will be responsible for ensuring seamless delivery of network services across enterprise environments, driving operational excellence, and supporting transformation initiatives in network infrastructure and service management. - Responsibilities - Manage end-to-end delivery of network services, ensuring SLA adherence and operational efficiency - Collaborate with cross-functional teams to design, implement, and optimize network solutions - Monitor network performance and troubleshoot issues to ensure high availability and reliability - Lead service improvement initiatives and drive automation in network operations - Maintain documentation and compliance with security and governance standards - Act as a point of contact for escalations and provide technical guidance to junior analysts - Support transformation projects including cloud migration, SD-WAN deployment, and network modernization Qualifications we seek in you Minimum Qualifications - Bachelor's degree in computer science, Information Technology, or related field - Experience in network service delivery or network operations - Strong understanding of LAN/WAN, routing, switching, firewalls, and VPN technologies - Experience with network monitoring tools and ITIL-based service management - Preferred Qualifications/ Skills - Certifications such as CCNA, CCNP, or equivalent - Experience with cloud networking (AWS, Azure, GCP) - Familiarity with SD-WAN, network automation tools, and scripting (Python, Ansible) - Excellent communication, problem-solving, and stakeholder management skills - - - - - -



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