Global Director, Training Rpo And Bpo
7 days ago
Global Operations Manager Global Training Content RPO BPO The Google Training Learning Development team is responsible for the creation development and execution of all training within the Google account They support all RPO BPO delivery teams within the account partnering with Quality and Delivery teams to train new hires and develop process behavioral and soft skills training They also create and conduct training for new and existing processes based on business needs and SLA trends handling complex specialist questions within the expertise and giving advice providing professional knowledge and knowledge of processes resources instruments of the expertise knowledge sharing acts as a subject matter expert provides input for the policy development of the department Duties and Responsibilities Proactively analyses and translates data into recommendation for new revised training content and curriculums and then executes the creation of said content Evaluate and maintain current training delivery methods and make recommendations to improve trainee experience as well as outcome Ensure at a regular cadence that all training content is updated real-time as systems best practices business processes evolve overtime Lead in the content development for various training types including but not limited to new hire training process training behavioral training leadership AI and softskill training Partner with Training Manager Training Director and Delivery teams to identify critical training content needs or gaps that are essential to drive growth Seek to identify repurpose and leverage existing training content within the greater organization that would is applicable to the account and create supplemental content that is account-specific Develop training schedules and plans for training initiatives Update SOPs and proactively review update training materials and document changes to process systems or policies Basic qualifications 6 years experience as a training content developer or similar role in a BPO and or RPO environment Hands-on experience developing training curriculums based on data-driven insights and partnership with stakeholders Experience with e-learning platform Preferred qualifications include Strong analytical and problem-solving skills with the ability to translate data into actionable insights Excellent communication and interpersonal skills with the ability to influence and collaborate effectively across teams Ability to work independently and manage multiple priorities in a dynamic environment Strong organizational and time-management skill Knowledge Skills and Abilities Extensive knowledge of instructional design theory and implementation Extensive knowledge of learning management systems and web delivery tools Proven ability to complete full training lifecycle assess needs plan develop coordinate monitor and evaluate People leadership and professional development skills Familiarity with traditional and modern job training methods and techniques
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Global Sr Director, Operations
7 days ago
Hyderabad, Telangana, India Randstad Enterprise Full timeSenior Director Operations BPO RPO Quality As a Senior Director of Operations BPO RPO Quality you will have comprehensive operational and strategic accountability for the Quality Assurance function throughout our Google partnership This leadership position demands a forward-thinking approach where you will be instrumental in conceptualizing developing and...
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global sr director, operations
3 weeks ago
hyderabad, India Randstad Full time. Senior Director, Operations (BPO/RPO Quality) As a Senior Director of Operations, BPO/RPO Quality you will have comprehensive operational and strategic accountability for the Quality Assurance function throughout our Google partnership. This leadership position demands a forward-thinking approach, where you will be instrumental in conceptualizing,...
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Associate Director, RPO Operations
2 weeks ago
Hyderabad, India Allegis Global Solutions Full timeRole Summary: Associate Director, RPO OperationsReporting to the Director, RPO Operations, you'll lead end-to-end service delivery for recruitment, ensure best practices across the lifecycle, and represent the Allegis Global Solutions brand with every stakeholder interaction. You’ll also play a key role in driving KPIs, strengthening client relationships,...
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Quality Assurance
7 days ago
Hyderabad, India Randstad Enterprise Full timeAbout Randstad Enterprise As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated...
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Associate Director
2 weeks ago
Hyderabad, Telangana, India, Telangana Allegis Global Solutions Full timeRole Summary: Associate Director, RPO OperationsReporting to the Director, RPO Operations, you'll lead end-to-end service delivery for recruitment, ensure best practices across the lifecycle, and represent the Allegis Global Solutions brand with every stakeholder interaction. You’ll also play a key role in driving KPIs, strengthening client relationships,...
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Director of Learning and Development
3 weeks ago
Hyderabad, India Randstad Enterprise Full timeJob Description Position : Global Director - Training RPO and BPO /Global Operations Manager (Global Training Content RPO/BPO) Location : Bangalore ( Hybrid work model ) Shift : 10:30 am- 7:30 pm / 11:00 am - 8:00 pm Experience : min 10+ years (Relevant ) Employment type: Fulltime / Permanent The Google Training/Learning & Development team is responsible for...
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Associate Director
2 weeks ago
Hyderabad, India Allegis Global Solutions Full timeRole Summary: Associate Director, RPO OperationsReporting to the Director, RPO Operations, you'll lead end-to-end service delivery for recruitment, ensure best practices across the lifecycle, and represent the Allegis Global Solutions brand with every stakeholder interaction. You’ll also play a key role in driving KPIs, strengthening client...
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Associate Director
2 weeks ago
Hyderabad, India Allegis Global Solutions Full timeRole Summary: Associate Director, RPO OperationsReporting to the Director, RPO Operations, you'll lead end-to-end service delivery for recruitment, ensure best practices across the lifecycle, and represent the Allegis Global Solutions brand with every stakeholder interaction. You’ll also play a key role in driving KPIs, strengthening client...
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RPO Service Delivery Manager
3 weeks ago
Hyderabad, India Allegis Global Solutions Full timeYour Role Reporting into the Director, RPO Operations you will assist in driving best practice across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction. As an Associate Director, you will lead the overall service delivery of the recruitment team and work closely with the Director, RPO...
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Associate Director
2 weeks ago
Hyderabad, India Allegis Global Solutions Full timeRole Summary: Associate Director, RPO OperationsReporting to the Director, RPO Operations, you'll lead end-to-end service delivery for recruitment, ensure best practices across the lifecycle, and represent the Allegis Global Solutions brand with every stakeholder interaction. You’ll also play a key role in driving KPIs, strengthening client relationships,...
