▷ [Apply in 3 Minutes] Operation Customer Expert

2 weeks ago

Chennai, India TP Full time

Job Title: Operations Customer Expert II Location: Chennai Employment Type: Full Time (On-site) Department: Finance / Accounts Receivable About the Role We are seeking a detail-oriented and proactive O2C Collections Specialist to join our Finance team. This role is critical in managing the end-to-end collections process, ensuring timely receipt of customer payments, and maintaining healthy cash flow. You'll be the key liaison between internal teams and external customers, driving resolution of outstanding balances while maintaining strong relationships. Key Responsibilities - Monitor and manage accounts receivable portfolio to ensure timely collections - Contact customers via phone, email, and other channels to follow up on overdue invoices - Investigate and resolve payment discrepancies, disputes, and deductions - Collaborate with Sales, Customer Service, and Billing teams to resolve issues impacting collections - Maintain accurate records of collection activities and customer communications - Prepare aging reports and provide regular updates to management - Support month-end closing activities and audit requirements - Recommend accounts for escalation or write-off based on risk assessment - Ensure compliance with company policies and regulatory requirements Qualifications - Bachelor's degree in Finance, Accounting, Business Administration, or related field - 1+ years of experience in O2C, collections, or accounts receivable - Experience working with US process and US shifts - Strong communication and negotiation skills - Proficiency in ERP systems (e.g., Oracle, HighRadius) and MS Excel - Ability to work independently and manage multiple priorities - Attention to detail and strong analytical skills - Familiarity with credit risk assessment and cash application processes is a plus - Immediate joining is preferred

  • [Apply in 3 Minutes] Senior Customer Support Executive

    1 day ago

    Chennai, India TP Full time

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  • Apply in 3 Minutes! DM_ATNI_Tech_Lead

    4 weeks ago

    Chennai, India Jobted IN C2 Full time

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  • Operation Customer Expert

    4 weeks ago

    Chennai, India TP Full time

    Job Title: Operations Customer Expert II Location: Chennai Employment Type: Full Time (On-site) Department: Finance / Accounts ReceivableAbout the RoleWe are seeking a detail-oriented and proactive O2C Collections Specialist to join our Finance team. This role is critical in managing the end-to-end collections process, ensuring timely receipt of customer...

  • Operation Customer Expert

    2 weeks ago

    Chennai, India TP Full time

    Job Title: Operations Customer Expert II Location: Chennai Employment Type: Full Time (On-site) Department: Finance / Accounts ReceivableAbout the RoleWe are seeking a detail-oriented and proactive O2C Collections Specialist to join our Finance team. This role is critical in managing the end-to-end collections process, ensuring timely receipt of customer...

  • Operation customer expert

    4 weeks ago

    Chennai, India TP Full time

    Job Title: Operations Customer Expert II Location: Chennai Employment Type: Full Time (On-site) Department: Finance / Accounts ReceivableAbout the RoleWe are seeking a detail-oriented and proactive O2 C Collections Specialist to join our Finance team. This role is critical in managing the end-to-end collections process, ensuring timely receipt of customer...

  • ▷ Apply in 3 Minutes! Experts are required for a prestigious Building Construction project in Chennai.

    3 weeks ago

    Chennai, India Mukesh & Associates Full time

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    1 week ago

    Chennai, India NOV Full time

    Job Description Job Description The Drafter is responsible for preparing and revising technical drawings that accurately represent products, tooling, and processes. This role ensures all drawings meet established drafting standards, guidelines, and quality requirements. Utilizing AutoCAD and other drafting software, the Drafter maintains consistency and...