Associate Manager Sales Audit

4 weeks ago

Hyderabad India NxtWave Full time

Job Description Job Title: Associate Manager Sales Quality Location: Hyderabad (Work from Office) Function: Sales Quality / Business Excellence Working Days: 6 Days (Sunday Off) Role Purpose To lead NxtWave's Sales Quality Assurance function by executing high-impact audit projects, mentoring a team of analysts, and driving excellence through precision, data, and innovation. The role plays a key part in shaping our AI-powered auditing platform, ensuring consistency, accuracy, and continuous improvement in sales execution. About The Role We are looking for a highly skilled and detail-oriented Associate Manager Sales Quality to join our team. This position combines hands-on auditing with leadership responsibilities, ensuring quality benchmarks are consistently met. You will lead end-to-end audit projects, mentor analysts, and collaborate with cross-functional stakeholders to enhance both manual and AI-driven quality processes. Key Responsibilities - Lead and manage sales audit projects, from planning to execution, ensuring timely delivery and high-quality outcomes. - Mentor and supervise a team of Sales Quality Analysts, providing feedback, coaching, and performance tracking. - Conduct detailed audits of recorded sales calls to ensure compliance with quality standards and business goals. - Identify recurring trends and root causes through data analysis; present insights and recommendations to management. - Collaborate with Product and Technology teams as a subject matter expert to refine and enhance the AI auditing tool. - Maintain the transition from manual to semi-automated audit systems, ensuring efficiency and reliability. - Continuously improve quality frameworks, scorecards, and audit methodologies to align with evolving business objectives. - Coordinate with Sales Leadership to communicate findings and ensure corrective actions are implemented. What We're Looking For - Minimum 2 years of experience in sales/pre-sales quality assurance, call auditing, or related roles. - Demonstrated experience in a team lead or senior analyst capacity with proven mentoring ability. - Strong analytical mindset with exceptional attention to detail. - Excellent communication and stakeholder management skills. - Passion for leveraging technology and AI to improve business processes and quality assurance. Work Profile - Working Days: 6 (Sunday Off) - Work Mode: Work-from-Office, Hyderabad - Compensation: As per industry standards About NxtWave NxtWave is one of India's fastest-growing tech upskilling organizations and an official partner of the National Skill Development Corporation (NSDC). Recognized as a World Economic Forum Technology Pioneer (2024), our mission is to bridge the gap between education and employability. With learners across 35 states and alumni hired by over 2,000 companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, and Deloitte, NxtWave is redefining how youth enter the tech workforce. Founded by Rahul Attuluri (ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur), NxtWave has raised 275 crore led by Greater Pacific Capital. Founders Anupam Pedarla and Sashank Gujjula were featured in Forbes India's 30 Under 30 (2024) for their impact on tech education in India.

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