Customer Service Associate Jobs Opening in JETSTAR AVIATION SERVICES PVT LTD at Dum Dum, KolkataLess

2 weeks ago


Kolkata, India JETSTAR AVIATION SERVICES PVT LTD Full time

Job Title: Customer Service Associate Job Overview: The Customer Service Associate plays a key role in providing exceptional service to customers by addressing inquiries, resolving issues, and ensuring customer satisfaction. This position involves direct interaction with customers via phone, email, chat, or in-person to deliver efficient and accurate support. Key Responsibilities: Customer Interaction: Respond to customer inquiries promptly and professionally via various communication channels (phone, email, chat, in-person). Address and resolve customer concerns, complaints, or product issues in a timely and effective manner. Provide product or service information, ensuring customers have a full understanding of offerings, pricing, and policies. Order Processing & Support: Assist customers with order placement, status tracking, cancellations, and returns. Ensure accurate data entry and documentation of customer interactions in the company's CRM or database. Process payments, refunds, and exchanges when necessary. Problem Resolution: Identify and troubleshoot problems with products, services, or account-related issues. Escalate complex issues to higher-level customer service or management teams when needed. Follow up with customers to ensure their concerns have been resolved satisfactorily. Customer Education: Provide guidance on product usage, troubleshooting, and other self-help resources. Offer upselling or cross-selling of additional products and services where appropriate. Maintain Customer Satisfaction: Strive to exceed customer expectations by delivering excellent service at all times. Track customer satisfaction through feedback surveys, follow-ups, or other methods. Maintain a positive attitude and demonstrate empathy in all customer interactions. Team Collaboration: Work closely with colleagues and other departments to ensure customer needs are met. Attend regular team meetings and contribute to continuous improvement initiatives. Adherence to Company Policies: Follow company guidelines and policies regarding service standards, product knowledge, and legal requirements. Maintain confidentiality of customer data and follow security protocols. Qualifications and Skills: Education: High school diploma or equivalent; college degree preferred. Experience: Previous experience in customer service, retail, or a related field is a plus. Communication Skills: Strong verbal and written communication abilities; able to communicate clearly and effectively. Problem-Solving: Ability to identify issues and provide solutions quickly and efficiently. Multitasking: Ability to manage multiple customer interactions simultaneously while maintaining a high level of service. Computer Skills: Comfortable using customer service software, CRM systems, and Microsoft Office Suite. Empathy & Patience: Ability to stay calm and positive when dealing with difficult situations or customers. Attention to Detail: Ensure accuracy when processing orders, entering customer information, and resolving issues. Physical Requirements: Ability to sit or stand for long periods. Prolonged use of a computer or telephone. Work Environment: Office setting or remote work depending on the company. Occasional need for overtime or weekend hours depending on business needs. More information about this Customer Service Associate JobPlease go through the below FAQs to get all answers related to the given Customer Service Associate jobWhat are the job requirements to apply for this Customer Service Associate job position? Ans: A candidate must have a minimum of fresher as an Customer Service Associate What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What are the salary requirements for this job? Ans: The salary range is between 18000 and 25000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Kolkata. What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Service Associate is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Service Associate position? Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.

12th Pass (HSE)



  • Kolkata, India Aviation Services Pvt. Ltd. Full time

    We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly...


  • Kolkata, India JETSTAR AVIATION SERVICES PVT LTD Full time

    Job Title: Customer Service AssociateReports To: Customer Support Associate Job Overview: The Customer Service Associate is responsible for providing exceptional service to customers by assisting them with inquiries, resolving issues, and ensuring overall customer satisfaction. This role requires effective communication, problem-solving skills, and the...


  • Dum Dum, Kolkata, West Bengal, India Sensys Technologies Pvt. Ltd Full time

    **Hiring a Guest Service Assosciate for a leading Food and Beverage Company** **Kolkata Airport - Dum dum** **Experience - 6 months to 1 year** **Passport mandatory for this location** **Role: Handling the visiting customers, upselling of the products etc.** **Salary: - 10k to 12k inhand + Pf & ESIC** **Contact: Pragati | 8657440083** Pay:...


  • Kolkata, India Edifying management pvt. ltd. Full time

    We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...


  • Kolkata, India EDIFYING MANAGEMENT PVT LTD Full time

    Guest relations manager is tasked with a wide variety of duties. Some, but not all, of these duties include:Greeting clients. Greeting guests as they arrive makes a great first impression and helps them feel more at home.Coordinating check-ins and check-outs. Guest relations managers help the front desk operate smoothly to ensure timely check-ins and...


  • Dum Dum, Kolkata, West Bengal, India Yogic Software Pvt. Ltd Full time

    Yogic Software Pvt. Ltd. is urgently hiring for the position of '**FRONT DESK EXECUTIVE**' for **KOLKATA - HEAD OFFICE**. - Qualification - Minimum Graduate. - Fresher/ Experience (Any) *Location - Kaikhali, Kolkata. - Salary - 8K to 10K - Answer, screen and forward incoming phone calls. *Provide a bridge for smooth communication with Employees &...


  • Dum Dum, Kolkata, West Bengal, India Ascendency Consultant Pvt. Ltd Full time

    **INTERVIEW IS GOING ON** **Designation-** Customer Relationship Executive. **Skills-** Have to be comfortable with written English & spoken as well. **Salary-** 10-14k (Depends on your last drawn and interview performance) **Interview & Job Location-** Dum Dum, Sinthee More. **Qualification-** Graduation Mandatory **Freshers and Experienced both are...


  • Kolkata, India Wings Marketing And Finance Full time

     Job Title: Telesales Executive Location: Dumdum, Kolkata Salary: ₹10,000 - ₹15,000 per month Experience: Fresher Working Days: 6 Days a Week Working Hours: 12:30 PM - 8:30 PM Job Summary: We are looking for a motivated and enthusiastic Telesales Executive to join our team at our Dumdum, Kolkata office. This is an excellent opportunity for freshers who...


  • Kolkata, India Jetstar group of companies Full time

    Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Analyzing customer needs and recommending products based on those needs. Handle customer complaints,...

  • Sales Executive

    1 day ago


    Kolkata, India Incrementer Technology Solutions Pvt Ltd Full time

    We are interested in hiring a dedicated and hardworking individual as a Business Developer to join our Sales Team. Company Name : Incrementer Technology Solutions Pvt Limited Location : KOLKATA, Kaikhali Area, ( Near Dum Dum Airport) Time - 9Am-6:30Pm Salary - 5000Rs-12000Rs Requirements - Good command in English ( speaking & writing). Target Based...


  • Kolkata, India 21Cent Business Services Private Limited Full time

    Company Description21Cent Business Services Private Limited is a consulting company based in South Dum-Dum, India. The company aims to simplify legal compliances and regulatory adherence for micro, small, and medium-sized businesses, allowing them to focus on their core operations. With a focus on facilitating support activities under one roof, 21Cent...


  • Kolkata, India 21Cent Business Services Private Limited Full time

    Company Description 21Cent Business Services Private Limited is a consulting company based in South Dum-Dum, India. The company aims to simplify legal compliances and regulatory adherence for micro, small, and medium-sized businesses, allowing them to focus on their core operations. With a focus on facilitating support activities under one roof, 21Cent...

  • Academic Researcher

    12 hours ago


    Kolkata, India Whiteswan Services Pvt.Ltd Full time

    ** INTERVIEW IS GOING ON** **Post** - **Academic Research Associate.** **Skills-** **Have to be comfortable with written English & spoken as well.** **Salary - 13.5K to 16.5K (In hand)** **Job Timing-** - **Evening Shift - Mon - Sat (02:00 P.M - 08:15 P.M)**: - **Morning Shift - Mon - Sat (07:00 A.M - 01:15 P.M)** **Interview & Job Location**: - **Dum...

  • Back Office Executive

    13 hours ago


    Kolkata, India ​SUBHENDU FASHIONVIBES OPC PVT LTD Full time

    **URGENT OPENING FOR BACK OFFICE EXECUTIVE** Qualification - Min Graduation pass Job Location - Dum Dum, Kolkata Salary - 7k - 9k Contact No - 6292225560 - Marketing or communications related degree (Optional ) - Know computer **Salary**: ₹6,500.00 - ₹8,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance...


  • Kolkata, India The Roasted Sage Pvt Ltd Full time

    Hi, we are looking for young, dynamic teacher comfortable with online teaching. Should be confident enough to engage students during class. Have to make notes and study materials for students. Responsibilities:Homework support with doubts clarificationStudent progress discussion and clarification Parent queries resolution.Drive assigned conversion...

  • Autocad Designer

    4 weeks ago


    Dum Dum, Kolkata, West Bengal, India Ascendency Consultant Pvt. Ltd Full time

    **Urgent Opening for Technical Researcher Profile** **We are hiring for the post of Technical Researcher Profile** ** INTERVIEW IS GOING ON** **Post - Technical Researcher** **Skills - Have to be comfortable with written English & spoken as well.** **Salary - Upto 15K Depends on interview performance** **Interview & Job Location - Dum Dum...


  • kolkata (dum dum), India 21Cent Business Services Private Limited Full time

    Company Description21Cent Business Services Private Limited is a consulting company based in South Dum-Dum, India. The company aims to simplify legal compliances and regulatory adherence for micro, small, and medium-sized businesses, allowing them to focus on their core operations. With a focus on facilitating support activities under one roof, 21Cent...


  • Kolkata, India Finance Company Full time

    India's top finance company hiring smart and energetic male/female candidates for office based jobs.Post- Supervisor Age- 22+Qualification- Min Graduation Fixed salary- 19k, Pf + Incentive+ M.B.Working days- Mon to Friday(Time- 11am to 5pm)Interested candidates please contact Limited seats available Responsibilities:Supervise and oversee daily tasks and...


  • Kolkata, India Licious Full time

    We are always looking for a Delivery executive who can work for us as a full-timer, part-timer, weekend & or night shifts so that you can make use of your time wisely and earn more money.Responsibilities and Duties: Responsible for collecting the delivery items from the warehouses/Pickup location. Ensure the safe delivery of items at the customers place on...

  • Academic Writer Sme

    3 days ago


    Kolkata, India Xpertalk Infotech Full time

    **Opening For Experienced Academic Writers** **Duties & Responsibility**: - Need to complete 2500 - 3000 words per day - Referencing Content Based On The Needs (Harvard, APA, MLA) - Maintaining plagiarism & quality of the content **Eligibility Criteria**: - Must have at least 6 months of experience in Academic Writing - Qualification -...