Quality Specialist, AGI Data Services
6 days ago
Job Description Description Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side-by-side observations, and metric analysis. Through regular side-by-side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence. Key job responsibilities Define and implement quality metrics for established workflows - Create prescriptive actions for quality issues - Partner with customers, operations and internal support teams to optimize workflow quality - Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements - Analyze data trends and develop solutions - Monitor quality performance and coach operations teams - Create and maintain quality metrics reports - Handle customer escalations and recommendations - Evaluate and suggest improvements for quality tools - Support process documentation and implementation Basic Qualifications - Bachelor's degree or equivalent - Business English proficiency * Intermediate Excel skills (VLOOKUPS, PIVOTS, formulas) * Experience in Machine Learning/Data Labeling - Strong process expertise in data services * Experience in coaching and process improvement * Analytical and problem-solving capabilities Preferred Qualifications - * Experience with speech or language data preferred * Ability to work in ambiguous environments * Project management experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Company - ADCI HYD 16 SEZ - H83 Job ID: A3124383
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Quality Specialist, AGI Data Services
5 days ago
Chennai, Tamil Nadu, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDESCRIPTIONQuality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues...
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Quality Auditor, Agi Data Services
2 days ago
Chennai, Tamil Nadu, India ADCI MAA 12 SEZ Full timeBasic qualifications: - C1+ or equivalent fluency in French language Good working knowledge (B1+) in both spoken and written English Experience in Machine Learning/Data Labeling operations - Strong analytical and problem-solving skills - Excellent attention to detail - Strong communication skills in Business English Experience with quality management tools...
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Quality Site Specialist, AGI Data Services
4 days ago
Chennai, India ADCI MAA 12 SEZ Full timeThe Quality Site Specialist serves as a strategic program manager focused on driving site-level quality excellence within Amazon's operations. This role bridges the gap between strategic quality initiatives and operational execution, working closely with quality teams, site leadership, and operations to implement and sustain quality improvements. The...
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Quality Site Specialist, AGI Data Services
3 weeks ago
Chennai, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: The Quality Site Specialist serves as a strategic program manager focused on driving site-level quality excellence within Amazon's operations. This role bridges the...
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Agentic AI Teacher, AGI Data Services
4 days ago
Chennai, India ADCI HYD 16 SEZ - H83 Full timeAmazon is investing in generative AI and the responsible development and deployment of Large Language Models (LLMs) across all of our businesses. As part of the Data Team, you will deliver high-quality training data to improve and expand our proprietary LLM capabilities. We seek innovative candidates who can solve complex problems and drive technological...
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AGI Solutions Architect
4 weeks ago
Bengaluru, Karnataka, India, Karnataka Nile Connect LLP Full timeAre you passionate about building large-scale AI solutions that redefine enterprise intelligence?We’re hiring for one of our clients, a global leader driving innovation in AI-powered enterprise platforms. You’ll work closely with their cutting-edge AGI team to design, deliver, and scale intelligent systems that create real business impact.Location:...
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Agentic AI Teacher, AGI Data Services
3 weeks ago
Chennai, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: Amazon is investing in generative AI and the responsible development and deployment of Large Language Models (LLMs) across all of our businesses. As part of the...
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Quality Site Specialist, AGI Data Services
2 weeks ago
Chennai, Tamil Nadu, IND, India Amazon Full time ₹ 20,00,000 - ₹ 25,00,000 per yearThe Quality Site Specialist serves as a strategic program manager focused on driving site-level quality excellence within Amazon's operations. This role bridges the gap between strategic quality initiatives and operational execution, working closely with quality teams, site leadership, and operations to implement and sustain quality improvements. The...
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Software Development Engineer
6 days ago
Hyderabad, India Amazon Full timeJob Description Description Want to help build the next generation of Foundational Models, search and intelligent assistant products Join us! We are looking for a talented Sr. Software Development Engineer to help us develop build the software and systems to achieve our vision to Be best-in-class at acquiring, creating and ground-truthing all kinds of data,...
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Chennai, India myGwork - LGBTQ+ Business Community Full timeJob Description This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Amazon is investing in generative AI and the responsible development and deployment of Large Language Models (LLMs) across all of our businesses. As...
