(23/09/2025) Matrixx Support Analyst

3 weeks ago

Hyderabad, India Tata Consultancy Services Full time

TCS Hiring

Role : Matrixx Support Analyst

Required Technical Skill Set : Matrixx, IN/Billing system , Charging systems, Intelligent network engineer, diameter

Experience : 6 -10 years

Location : Hyderabad/ mumbai/ Bangalore

Notice period : Immediate to 90 days

Job description:

Must-Have · Deep Expertise in developing and support for Matrixx, IN/Billing system.

· Experience in understanding the client requirements, business model. Exposed to handling Operations for billing system and has given L2 support in resolving the technical issues related to production systems.

· Mange operations team, Liaise with the onshore/offshore team in order to understand the requirement, thereby bridging gaps if any and alerting on possible risks proactively · Must have ability to debug issues and find the root cause.

· Participate user’s clarification sessions new features roll out on Billing systems.

· Take charge of quality assurance for new features which are assigned. Report, manage and track requirements and functional changes.

· Should have experience on MATRIXX OCS - Pricing configuration (new products/Bundles/offers/Balances … etc.)

· Should have experience on MATRIXX engine Task processing (API) and Events processing

· Should have experience on managing MATRIXX channel server, publishing server network integration architecture

Good-to-Have

· Should be expert on Mongo DB, JSON

· Should be able to develop SQL, PL/SQL and scripts for user/operations reporting

· Profound experience with REST APIs, Unit Testing, GIT source control, agile methodologies and software design patterns.

· Java Core, J2EE, SQL, Linux, Kubernetes and Openshift skillset.

· Microservices based architecture deployments.

· DevOps technologies including CICD deployments and performance monitoring using Prometheus, Grafana etc.

· Knowledge in Service Oriented Architecture and Web Services.

· Deep knowledge on Billing and charging systems.

· Hands on experience on ELK tools

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