Resource Management

Overview:

Shift Timing - 4:00PM - 1:00AM (IST)

Work Location - Chennai / Bangalore / Hyderabad / Gurugram

Hybrid Model - 3 Days work from office per week

About Role-

We are seeking an experienced Resource Manager to support with workforce management, staffing plan, forecasts, budgets, tracking & reporting across multiple clients. This role will work closely with project managers, program managers, finance teams, and embedded specialty teams to ensure accurate data entry, reporting, and workflow optimization.

About Omnicom Global Solutions-

Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries.

Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Data Services, Market Research, Business Support Services, Media Services, and Project Management.

We currently have 4000+ awesome colleagues in Omnicom Global Solutions India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey.

Let us build this, together

Responsibilities:

- Collaborate with Program Director on continuous improvement of Resource Management service line.
- Assist project managers and program managers in maintaining accurate forecasts, budgets, and staffing plans.
- Support tracking and reporting across platforms such as ScreenDragon, Power BI, and Workfront.
- Generate and distribute reports on time tracking, utilization by ensuring data consistency and accuracy.
- Provide reports showing hours billed per client versus the initial forecast, along with remaining hours per person.
- Lead offshore team in executing operational activities effectively & contribute to the development of career paths for junior team members.
- Maintain strong communication with both Agency and OGS teams, ensuring seamless integration and collaboration.
- Drive process optimization initiatives within the Resource Management service line to improve efficiency and scalability.
- Develop and maintain dashboards for leadership visibility into resource allocation, utilization trends, and forecasting accuracy.
- Act as a liaison between global teams, ensuring alignment on resource planning and operational priorities.
- Support in capacity planning and workforce optimization by analyzing historical data and future demand.
- Identify and escalate risks related to resource constraints, budget overruns, or timeline deviations proactively.
- Champion data-driven decision-making by analyzing historical trends and providing actionable insights to leadership.

You will be working closely with:

Collaborates closely with project managers, program managers, finance directors, specialty teams (media, creative, analytics) and resource managers to ensure accurate resource planning, time tracking & financial reporting across multiple client portfolios.

Qualifications:

- Bachelor’s or Master’s degree.
- 8–10 years of experience in workforce/resource management.
- Strong analytical, organizational & presentation skills.
- Ability to manage multiple stakeholders and practice groups.
- Excellent communication and collaboration skills.
- Experience in data validation, reporting, analytics & forecasting.
- Familiarity with creative and media workflows is a plus.
- Proficiency in Screendragon, Workfront, PowerBI and other project tracking tools