Analyst - Process Engineering & Management

About MUFG Global Service MGS MUFG Bank Ltd is Japan s premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Bank s parent Mitsubishi UFJ Financial Group Inc MUFG is one of the world s leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the world s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFG s shares trade on the Tokyo Nagoya and New York stock exchanges For more informat About Us MUFG Bank Ltd is Japans premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Banks parent Mitsubishi UFJ Financial Group Inc MUFG is one of the worlds leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFGs shares trade on the Tokyo Nagoya and New York stock exchanges MUFG Global Service Private Limited Established in 2020 MUFG Global Service Private Limited MGS is 100 subsidiary of MUFG having offices in Bengaluru and Mumbai MGS India has been set up as a Global Capability Centre Centre of Excellence to provide support services across various functions such as IT KYC AML Credit Operations etc to MUFG Bank offices globally MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas EMEA and Asia Pacific About the Role Position Title Analyst Corporate Title Process Engineering Management Analyst Location MGS - Bengaluru Job Code QUTFI2 Job Profile Position details Upon hire the successful candidate will work closely with the Global HR Solutions Process Excellence Consultant engagement lead Global Process Owners and HR Subject Matter Experts across practice areas and geographies to document and improve processes as well as to define new processes and ways of working to optimize operational efficiency and enhance the client experience Roles and Responsibilities The successful candidate will have the following key responsibilities Serve as an internal consultant working with clients in GHR and the business to lead and deliver process design and process improvement engagements Help plan design develop and execute process design engagement activities including Assist in evaluating and designing processes and procedures to increase productivity reduce costs improve time management and improve risk management Coordinate and help support the delivery of interviews focus groups listening sessions and working sessions with clients and stakeholders Develop and maintain process documentation including identifying changes to existing processes and related policies Work with teams to ensure that processes are clear and can be applied quickly and efficiently Develop process monitoring tools such as dash boards scorecards SharePoint sites etc Monitor and assess implemented processes to ensure outcomes meet expectations and proactively evaluate steps to adjust for improvements in targeted outcomes Actively participate in HR Solutions communities of practice e g change management communications process excellence organisational design effectiveness experience design thinking to grow skills and enhance client results Help champion HR Solutions with HR colleagues and the business Job Requirements Education Bachelors degree or equivalent work experience 3-5 years Certification Lean Six Sigma Black Green Belt Certification preferred Work Experience Experience within a large highly matrixed organization with recent work related to executing on change initiatives documenting and improving business processes conducting data analysis and preparing reporting Conducting data analysis and delivering executive-level reporting Knowledge of and demonstrated experience designing analysing and modeling business processes methodologies and or toolkits Strong written and verbal communication skills Collaboration and teamwork Ability to work effectively across cultures and in a global environment Demonstrated hands-on experience creating and evaluating comprehensive processes in a regulatory environment Functional Skills experienced with Process documentation at different levels formats VSMs SIPOC Process Maps Procedures Job Aids etc Basic statistical analysis Data analytics and reporting MS Excel PowerPoint Visio SharePoint skills Working knowledge of typical process reengineering tools and software Nice to have PowerBI Power Automate Apps Personal Requirements Objective open-minded and inquisitive Future-focused and energised new opportunities Passionate about continuous learning and improvement Proactive and results-driven with a strong sense of ownership and accountability Analytical and strategic thinker with strong problem-solving skills Adaptable and resilient Comfortable navigating ambiguity and calm under pressure Resourcefulness to identify alternate paths and options for achieving results Strong decision-making skills and the ability to demonstrate sound judgement Demonstrate excellent attention to detail and accuracy Excellent organisational skills Flexibility to work well independently as well as with others Orientation toward simplifying processes and adopting a design thinking approach Optimistic and highly motivated Equal Opportunity Employer The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race color national origin physical appearance religion gender expression gender identity sex age ancestry marital status disability medical condition sexual orientation genetic information or any other protected status of an individual or that individual s associates or relatives or any other classification protected by the applicable laws