Desktop Engineer

7 days ago

Hyderabad, India Tata Consultancy Services Full time

Job Title: Desktop Engineering L3 Location: Hyderabad Experience: 8 -12 Years Knowledge and Skills required: - Lead and deliver high-quality L2/L3 support for enterprise users, with a strong emphasis on fast resolution, technical accuracy, and clear communication. - Triage and resolve complex incidents across endpoints, virtual desktops (Windows 365), applications, and Microsoft cloud services. - Serve as the primary escalation point for frontline teams, ensuring SLA adherence and high customer satisfaction. - Collaborate with engineering teams to identify root causes, propose long-term fixes, and prevent recurrence of issues. - Maintain and grow knowledge base articles, runbooks, and standard operating procedures to enable consistent and effective support. - Monitor support queues, analyze incident trends, and drive continuous improvement through problem management practices. - Contribute to onboarding, training, and mentoring of support analysts and junior engineers. - Support major IT rollouts, patch cycles, and operational readiness for new services and devices. - Strong expertise in troubleshooting Windows 10/11, Microsoft Intune, Windows 365 Cloud PC, and related endpoint services. - Practical knowledge of device compliance, conditional access, user profiles, app delivery, and security policies. - Familiarity with support tools and platforms such as BMC, ServiceNow or other ITSM systems. - Solid understanding of ITIL principles, including incident, problem, and knowledge management. - Experience resolving hardware, software, network, and authentication issues in hybrid or remote-first work environments.

  • Desktop Engineering

    4 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Required Skills: Desktop Engineering, Intune & SCCMExp Range: 8 TO 12Location: HyderabadInterview Type: Weekend Virtual DriveDate: 15-Nov-2025Day: Saturday

  • Desktop Engineering

    4 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Required Skills: Desktop Engineering, Intune & SCCMExp Range: 8 TO 12Location: HyderabadInterview Type: Weekend Virtual DriveDate: 15-Nov-2025Day: Saturday

  • Desktop Engineering

    4 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Required Skills: Desktop Engineering, Intune & SCCMExp Range: 8 TO 12Location: HyderabadInterview Type: Weekend Virtual DriveDate: 15-Nov-2025Day: Saturday

  • Desktop Engineering

    5 days ago

    hyderabad, India Tata Consultancy Services Full time

    Required Skills: Desktop Engineering, Intune & SCCMExp Range: 8 TO 12Location: HyderabadInterview Type: Weekend Virtual DriveDate: 15-Nov-2025Day: Saturday

  • Desktop Engineering

    4 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Required Skills: Desktop Engineering, Intune & SCCM Exp Range: 8 TO 12 Location: Hyderabad Interview Type: Weekend Virtual Drive Date: 15-Nov-2025 Day: Saturday

  • Desktop Engineering

    4 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Required Skills: Desktop Engineering, Intune & SCCM Exp Range: 8 TO 12 Location: Hyderabad Interview Type: Weekend Virtual Drive Date: 15-Nov-2025 Day: Saturday

  • Desktop Engineering

    2 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    Required Skills: Desktop Engineering, Intune & SCCM Exp Range: 8 TO 12 Location: Hyderabad Interview Type: Weekend Virtual Drive Date: 15-Nov-2025 Day: Saturday

  • Desktop Engineering

    3 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Required Skills: Desktop Engineering, Intune & SCCM Exp Range: 8 TO 12 Location: Hyderabad Interview Type: Weekend Virtual Drive Date: 15-Nov-2025 Day: Saturday

  • Desktop Engineering

    4 days ago

    Hyderabad, Telangana, India Tata Consultancy Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Required Skills: Desktop Engineering, Intune & SCCMExp Range: 8 TO 12Location: HyderabadInterview Type: Weekend Virtual DriveDate: 15-Nov-2025Day: Saturday

  • Desktop Engineer

    6 days ago

    Hyderabad, India Tata Consultancy Services Full time

    Job Title: Desktop Engineering L3Location: HyderabadExperience: 8 -12 YearsKnowledge and Skills required:- Lead and deliver high-quality L2/L3 support for enterprise users, with a strong emphasis on fast resolution, technical accuracy, and clear communication.- Triage and resolve complex incidents across endpoints, virtual desktops (Windows 365),...