Only 24h Left Sr. Executive

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models enhance competitiveness optimize costs foster exceptional stakeholder experiences and drive business transformation At YASH we re a cluster of the brightest stars working with cutting-edge technologies Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future We are looking forward to hire Sprinklr Professionals in the following areas Job description We are seeking a highly skilled Sprinklr Technical Analyst responsible for the global Social Media Management platform of client KGaA The ideal candidate will have extensive expertise in Sprinklr Advertising Social and Marketing and is familiar with Social listening from an administrative technical perspective with a primary focus on Ads followed by Social and Marketing effectively serving as a Social Media IT Operations Admin specialist Key Responsibilities Act as a platform administrator and technical expert for Sprinklr ads Social Marketing and Social listening module Lead user onboarding ensuring seamless access and comprehensive training and enablement for new users Configure and maintain Sprinklr platform to align with business requirements and enhance operational efficiency Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions Manage multiple projects simultaneously ensuring timely completion and adherence to quality standards Perform initial triage on the issues and provide technical functional solution to the reported issues requests Build and maintain strong stakeholder relationships serving as a trusted advisor for Sprinklr topics Independently manage critical issues Actively co-ordinate with the Sprinklr team for operational priorities and result-oriented outcomes Ensure compliance with set incident management and change request management processes Work with various internal and external teams to execute platform upgrades platform data migration and integrations Knowledge on integration of the Sprinklr platform to enterprise platforms applications CRM Marketing Analytics DAM AI Looker Studio etc Actively contribute to the social media strategy of the company Develop procedures and processes for pro-active monitoring of the platform and derive meaningful insights from the platform usage trends and make suggestions for utilization Stay informed about new applications and tools demonstrating a proactive approach to learning and adaptation Exhibit strong organizational skills and a team player mentality to foster collaboration Solve problems effectively and develop solution-oriented strategies for challenges Writing basic software programs for enabling end user executable macros will be an added advantage Key Skills Good stakeholder management experience Exceptional time management skills and a results-driven mindset Quick decision-maker with a proactive approach to problem-solving Experience in programming search queries and conducting own analysis Confident professional and courteous communication verbal and written with fluency in English Understanding of enterprise software support processes and tools Knowledge of the Microsoft suite Excel PowerPoint Word Teams Well-versed with Social Media channels Facebook Twitter Instagram YouTube LinkedIn etc and their usage as business channels Qualifications 3 years of experience in Sprinklr software technology delivery with minimum 5 years of experience in Social Media landscape Radian6 TweetDeck Hootsuite Sprout Social etc social Look for the following keywords in potential profiles Sprinklr Configurations Setting up approval workflows in Sprinklr Setting up content journey in Sprinklr Setting up Ads initiative Ads setup Media plan and budget User onboarding and training Converting business requirements into scalable configurations Building reporting and engagement dashboards Building engagement or monitoring workflows Experiences in setting up macros custom fields rules roles user journeys ad accounts ad sets and campaigns Troubleshooting Setting up workflows for dark posts sponsored posts and boosted posts Experience in using JIRA ServiceNow AI tools and Microsoft tools is an added advantage Essential keywords lsocial listening customer experience Bachelor s degree in Engineering Master of Business Administration At YASH you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning unlearning and relearning at a rapid pace and scale Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements Free spirit and emotional positivity Agile self-determination trust transparency and open collaboration All Support needed for the realization of business goals Stable employment with a great atmosphere and ethical corporate culture