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Field Services Engineer
4 weeks ago
Designation - Field Service Engineer/Spoke Coordinator
Required Work exp - 1+ years
Roles and Responsibilities -
Coordinate day-to-day activities to meet project objectives.
Installation of the Machines.
Educate and train customers on the use of machines, software, and applications.
Attending Break down Calls and Troubleshooting
First Time Resolution of the machines handled.
Build positive relationships with customers.
Collect, record, and maintain the right data to meet project objectives.
Closely working with the local client centers to achieve the desired goal.
Brainstorm with the internal team on ways to address gaps that may arise.
Support the operational aspects of product implementation and development. Skill Set (Technical and Soft skills)
Min 2 years experience in a healthcare institution.
Experience in Health Tech or Public health sectors is extremely advantageous.
Understanding the Healthcare market is a plus.
Strong MS Office Skills (PowerPoint, Word, Excel) and IT Literacy.
Resilient team player who is willing to adapt to the changing priorities of the business.
Excellent verbal and efficient written communication demonstrating confidence in a client-facing role.
Educational Qualification - Minimum ITI or Diploma
Requeired Candidate Profile-
Ability to work productively with minimal supervision.
Good communication and customer service skills
Experience troubleshooting and responding to customer concerns.
Strong time management skills. Ability to adapt to changing circumstances.
Ethical and trustworthy.
Having a valid Driving License and a bike.
Languages- English, Hindi(Must)
Job Types: Full-time, Permanent
