Lead Consultant, Sfdc Developer-data Analyst

Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Lead Consultant SFDC Developer-Data Analyst As a Salesforce developer you will take end-to-end ownership of your product in a modern DevOps culture You will be responsible for the design development testing and operations and deliver incrementally in iterative cycles You will have an Agile mindset and keen interest in software engineering across a range of technologies Responsibilities Data Investigation Troubleshooting Analyse Salesforce data using SOQL queries to identify inconsistencies patterns and root causes Interpret system behaviour based on data outcomes and provide recommendations for resolution or improvement Collaborate with technical teams to validate findings and ensure alignment with system logic Business Analysis Stakeholder Engagement Facilitate discussions with business units to gather requirements clarify objectives and document processes Translate business needs into functional specifications and system behaviours Create and present visual boards process flows and documentation to support decision-making Qualifications we seek in you Minimum qualifications B E B Tech Proven experience in a Business Analyst Data Analyst or Systems Analyst role ideally within a Salesforce environment Strong proficiency in SOQL and or SQL for data querying and analysis Ability to think critically and independently to solve complex problems Excellent communication skills able to confidently engage with stakeholders and explain technical concepts in business terms Familiarity with Salesforce data architecture objects fields relationships is preferred but not required Experience with tools like Pipefy Visio or similar for process mapping and board creation is a plus Preferred qualifications Assertive and proactive not afraid to ask tough questions or challenge assumptions Detail-oriented with a strong sense of ownership Comfortable working independently and navigating ambiguity Passionate about data and systems with a curiosity to understand how things work Knowledge with the full development life cycle including Agile methodologies Good to have knowledge on sales cloud and marketing cloud Strong written and verbal communication Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training