People Operation Specialist

Job Description There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems About The Role We are looking for a detail-oriented and proactive People Operations Specialist to join our HR team in Singapore. This role will be responsible for all People Operations functions, benefits administration, and employee experience across multiple countries in the APAC region. The ideal candidate will have strong HR generalist expertise, focused on delivering a world-class employee experience in a fast-paced environment. Key Responsibilities HR Administration - Oversee people operations processes (namely onboarding and offboarding), adhering to country employment requirements and ensuring a positive experience for all new hires and departing employees across all regions. - Create, enhance, and maintain regional HR policies and procedures. Standardize and improve HR processes across all APAC countries to ensure operational efficiency. - Stay updated on local employment laws and regulations to ensure compliance and mitigate risks - Manage immigration and work permit processes with the support of external vendors - Serve as the point of contact for all employment-related matters - Support global mobility cases - Support internal and external audits HR Services & Employee Support - Respond to and resolve employee inquiries related to all HR topics and employment matters via our ticketing system - Produce travel/visa letters upon request - Support absence management across assigned APAC countries. Benefits Administration - Administer regional benefits programs by managing employee benefits enrollment, and renewals. - Work together with the Total Rewards team to support the continuous improvement of benefits offerings. People Experience - Organize and facilitate new hire welcome sessions to enhance the onboarding experience. - Coordinate DEI and employee engagement initiatives, including corporate gifts and company events. - Foster a positive employee experience through HR programs and initiatives. - Ensure compliance with occupational health and safety regulations Cross-functional Collaboration - Collaborate closely with Talent Acquisition, People Success Managers (HRBPs), HRIS, Payroll, Total Rewards and Digital teams to solve HR issues, improve workflows, and enhance the overall employee experience. - Support People Success Managers (HRBPs) and local office managers where needed If you are a passionate HR professional we would love to hear from you Qualifications/ What You Need To Succeed - Bachelor's degree in Human Resources, Business Administration, or a related field - 3-5 years of HR operations or People Operations experience in a regional capacity - Strong understanding of HR practices (such as HR administration, benefits, policies and procedures, and people experience programs) across multiple APAC countries - Experience with PEO/EORs and support of country expansion would be a plus - Excellent organizational and problem-solving skills, with a high attention to detail - Able to manage multiple tasks/projects simultaneously - Strong interpersonal and communication skills to interact effectively with employees at all levels. - Ability to manage multiple priorities in a fast-paced, dynamic environment. - Knowledge of Google Suite and HR Systems preferred (experience with Workday is a plus) - Proficiency in English is mandatory The Longer Story OutSystems enables enterprise teams to build AI-powered applications and agents that reduce manual work, streamline internal operations, and accelerate impact. A proven low-code foundation combined with agentic AI and AI app generation capabilities empowers teams to move up to 10x faster with the assurance of security, scalability, and governance built in. As the future becomes agentic, our customers need us now more than ever. AI has opened the door to extraordinary possibilitiesbut inside the enterprise, things are moving fast and feeling chaotic. Some early adopters are making progress in production, but for many, AI tools are sprawling without governance, data isn't ready, and talent isn't there yet. Enterprises are still drowning in application backlogs and struggling with legacy systems. But with the right platform, AI doesn't have to add to the chaos. It can become the breakthrough that brings clarityand drives real, enterprise-wide impact. At OutSystems, we've built that platform, providing the tools necessary for enterprises to overcome these hurdles. We are looking for passionate, talented, and motivated people to join us in helping our customers build, deploy, and scale apps and agentsfast, helping them accelerate innovation while enabling secure, governed human-AI collaboration. OutSystems is a truly global company, with more than 850,000 developer community members, 1,700 employees, more than 500 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and of course has a thriving, worldwide community of remote employees. Amongst our customers are some of the world's most recognizable brands across diverse industriesbrands like Toyota, Heineken, Bosch, KeyBank, and UCLA. These customers are the reason we have a 4.6 star rating on G2. Their success is ours, and their stories demonstrate tangible ROI and transformational impact. We are a 9x Gartner Magic Quadrant Leader for Low-Code Application Platforms and a multi-year leader in the Forrester Wave. We're recognized not just as leaders but as visionaries with a strong ability to execute, now extending our leadership into the AI and agentic application development arena. Working at OutSystems Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in doing excellent work to pursue our vision of providing the AI-powered low-code development platform enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our culture is focused on our core values of trust, customer success, innovation, and alignment. Our team members operate with transparency, integrity, and accountability, define success through the lens of the outcomes we deliver for our customers, push the boundaries with excellence, and work together toward our shared vision to deliver on what matters most. What do we have to offer you - A company that is always growing, changing, and innovating. We challenge each other to innovate in our products, in our team, and how we use our own technology. And we give our teams space to be proactive and creative. - Real career opportunities. We care about growth and development. Yes, vertical career progression is a possibility, but it's not the only one. From lateral moves and joining different teams to mastering specialized skills, we support your growth no matter what your goals are. - Work colleagues that are as smart, hard-working, and driven as you. We act as one global OutSystems team, taking ownership and working together toward a shared vision. - Disrupting the status quo is in our DNA. In fact, it's why our company exists. - We ask why a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way. Are you ready for the next step in your career Then we'd love to hear from you OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.