Manager - Technical Services

Job Description Job description: About the role This role is accountable for leading the area Technical Services team and developing initiatives focused on delivering measurable value to customers and sustainable revenue to Orica. The position requires strong technical expertise, leadership capability, and a customer-centric approach aligned with Orica's global standards and India market dynamics. What you will be doing - Adhere to Orica Safe Operating Procedures - Collaborate with Talent Acquisition and HR teams to recruit, onboard, and induct top talents for Technical Services team - Audit competency of TS personnel to comply with Group Standards - Develop and execute Customer Technical Relationship & Engagement Plans - Identify customer needs and business development opportunities - Lead teams to deliver technical projects that provide measurable customer value - Develop technical method statements for tender responses - Support Territory Managers in delivering value-added presentations - Coordinate product application stewardship - Train and accredit customers in Orica courses - Drive TS capability development through structured training programs - Plan resources and optimize workforce allocation - Oversee variable costs and discretionary spend - Promote advanced technology upsells and complex value propositions Profile description: What you will bring - Comprehensive expertise in drill and blast applications, design, and planning - Strong commercial knowledge of mining economics, cost structures, and profit mechanisms - Proven leadership and people management skills - Project management capability with successful delivery of technical projects - Excellent communication and influencing skills, including engagement with senior executives - Collaborative working style and ability to build strong relationships - Sales and marketing influencing ability for technical solutions - Broad analytical and problem-solving skills - Sound knowledge of risk management principles - Effective time management and prioritization skills - Track record of delivering external case studies and technical papers/presentations, including original contributions providing competitive advantage - Ability to present advanced technology upsells and complex value propositions Your qualifications - Bachelor's Degree in Mining Engineering from a reputable university - Certificate IV in Training and Assessing (preferred) - Minimum 5 years experience in the mineral resources industry across multiple sites and commodities We offer: What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. We respect and value all Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.