Program Manager

3 weeks ago

Bangalore, India Freshworks Full time

The Opportunity

We seek a highly motivated and results-oriented Program Manager to assume a pivotal role in the growth and expansion of our paid support programs. You will be a strategic partner to our Sales (both hunting and farming) and Go-to-Market (GTM) teams. Your primary focus will be on expanding the attach rate of paid support to our biggest customers, driving strategy, enabling the sales teams, and managing the pipeline and closures for these programs.

Key Responsibilities

- Growth Strategy & Value Proposition: Define and execute the strategy for paid support growth. Continuously enhance the value proposition, including identifying and developing value-added services to make paid support offerings more compelling and aligned with objectives.
- Sales & GTM Collaboration: Work closely with hunting and farming sales teams to build and drive pipeline, manage closures, and increase program attachment. Act as the key liaison for paid support strategy with sales leadership.
- Sales Enablement: Create and deliver compelling, ROI-driven assets, sales pitches, and other collateral. Act as the subject matter expert on paid support, confidently joining sales teams on customer calls to pitch the value of these programs.
- Operational & Process Excellence: Collaborate with internal teams to improve operational efficiency. Work with support teams to identify and implement process improvements and drive overall governance for paid support programs.
- Governance & Reviews: Drive operational review meetings with cross-functional teams and support leadership to ensure alignment and track progress against goals.
- Data Analysis & Forecasting: Generate and analyze reports on key performance indicators (KPIs) related to paid support growth, pipeline, and attach rates. Use this data, along with data modeling and forecasting, to make data-driven decisions and recommendations for improvements.

Required Qualifications

- Minimum of 6 years of experience in a program management, sales operations, or similar role, demonstrating a successful track record of managing complex global programs.
- A background in a SaaS company is mandatory.
- Proven, hands-on experience working directly with Sales (hunting and farming) and GTM teams to drive revenue, pipeline, or program adoption.
- Demonstrable experience in sales enablement, including creating sales collaterals, ROI-driven assets, and presenting directly to customers.
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making, forecasting, and data modeling.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively with diverse stakeholders, from sales reps to senior leadership.

  • Program Manager

    2 days ago

    bangalore, India People Prime Worldwide Full time

    Job Title: Program Manager Experience: 10+ Years --- Job Summary: We are seeking an experienced Program Manager to lead large-scale PLM transformation programs. This role involves end-to-end ownership of Teamcenter implementation, stakeholder engagement, solution governance, and delivery assurance. The ideal candidate will have deep expertise in Siemens...

  • Program Manager

    2 days ago

    bangalore, India Angel and Genie Full time

    Role: SOC Program Manager Location: Bangalore Experience: 12+ years of total semiconductor experience, including at least 5+ years managing SoC development programs(spec-to-silicon) Salary: Can be discussed Key Responsibilities As a SoC Program Manager, you will be responsible for driving the end-to-end execution of complex SoC development programs — from...

  • Program Manager

    7 days ago

    bangalore, India Angel and Genie Full time

    Role: SOC Program ManagerLocation: BangaloreExperience: 12+ years of total semiconductor experience, including at least 5+ years managing SoC development programs(spec-to-silicon)Salary: Can be discussedKey Responsibilities As a SoC Program Manager, you will be responsible for driving the end-to-end execution of complex SoC development programs — from...

  • Program Manager

    3 days ago

    bangalore, India People Prime Worldwide Full time

    Job Title: Program Manager Experience: 10+ Years---Job Summary:We are seeking an experienced Program Manager to lead large-scale PLM transformation programs. This role involves end-to-end ownership of Teamcenter implementation, stakeholder engagement, solution governance, and delivery assurance. The ideal candidate will have deep expertise in Siemens...

  • Program Manager

    5 days ago

    bangalore, India NEXUS CONSULTING SOLUTIONS Full time

    We are seeking an experienced and proactive Program Manager – Academic Operations to oversee the seamless execution of our digital marketing programs. The ideal candidate will be responsible for managing course schedules, ensuring faculty coordination, supporting student engagement, and maintaining academic quality and operational excellence across...

  • Program manager

    4 weeks ago

    Bangalore, India Bloomly Full time

    At Bloomly, we’re building India’s strongest and most reliable B2 B fresh fruit sourcing ecosystem, solving some of the toughest challenges in agri supply chains. We’re looking for a Program Manager who loves solving problems, thrives in fast-moving environments, and can turn ideas into scalable programs. Role Overview: We seek a Program Manager to...

  • Program manager

    4 weeks ago

    Bangalore, India Publicis Production Full time

    As part of this role under the PMO, you will be expected to manage multiple programs. The Program Manager plays a critical internal role in supporting the Production Operations Technology team by tracking project progress, coordinating with stakeholders, and ensuring timely delivery of key initiatives. This role requires strong organizational and...

  • Program manager

    3 weeks ago

    Bangalore, India Freshworks Full time

    The Opportunity We seek a highly motivated and results-oriented Program Manager to assume a pivotal role in the growth and expansion of our paid support programs. You will be a strategic partner to our Sales (both hunting and farming) and Go-to-Market (GTM) teams. Your primary focus will be on expanding the attach rate of paid support to our biggest...

  • Program Manager

    4 days ago

    bangalore, India ACL Digital Full time

    ACL Digital is Hiring. Looking for Program Managers / Project Managers with a strong developer background in telecom or networking domains At ACL Digital, we are looking for people with 12-17 years' experience and if you’ve transitioned from coding to managing projects and have experience with Agile/Scrum and PM tools, we’d love to connect! Please share...

  • Program Manager

    4 days ago

    bangalore, India STS Full time

    🚨 We're Hiring: Program Manager – Renewable Energy Due Diligence Program 📍 Location: Flexible (Hybrid with national/international travel) 🌱 Industry: Renewable Energy 🕒 Type: Full-Time | Senior Level (5+ years)🌍 About the Role Are you ready to lead the charge in clean energy innovation? We're looking for a strategic and driven Program...