Business Consultant
4 weeks ago
Location: Bangalore/White Field/Hybrid
Final Round of Interview would be in person.
EXPERIENCE AND KNOWLEDGE
8+ years of Business Analyst/Consultant experience working on Banking & Financial Services Industry with in-depth banking knowledge.
At least 2 years of experience working on Core Banking or Digital Banking products/platforms.
Proficiency in utilizing essential project management and analysis tools, including Jira, Confluence, Visio, and other industry-standard software
Excellent communication skills
Good interpersonal skills
Strong analytical and problem-solving skills
Motivated by providing excellent Customer Service
Passion for technology
Desire to join a winning team, prove yourself, and ramp up quickly
Business Validation & Testing:
Perform thorough business analysis validations on deliverables before releasing them to customers, ensuring alignment with business requirements, quality standards, and regulatory compliance.
Conduct thorough testing and validation of implemented solutions to ensure adherence to business requirements, quality standards, and regulatory compliance.
Lead customers through the test strategy and user acceptance testing (UAT) process, ensuring comprehensive test coverage and successful validation of digital banking products.
Provide ongoing support and assistance to clients during the implementation and UAT phase, addressing any issues or concerns, and facilitating continuous improvement initiatives.
Defect Triaging:
Analyze customer tickets and triage issues effectively, collaborating with the technical support team to prioritize and resolve issues promptly.
Requirements Management:
Lead the development of comprehensive business requirement documents (BRDs), user stories, and functional specifications to articulate project scope, objectives, and deliverables.
Conduct in-depth analysis of existing business processes, systems, and data to identify areas for optimization and enhancement.
Reporting & Dashboard:
Lead the design and implementation of metrics, reporting frameworks, and Power BI dashboards to provide strategic insights into client testing progress, quality trends, and overall coverage, ensuring data-driven decision-making throughout the testing lifecycle.
Stakeholder & Cross-functional Collaboration:
Collaborate with stakeholders, including clients, product managers, program and project managers, technical teams, and quality assurance teams, to gather, analyze business requirements, and configure Clients's digital banking platform.
Facilitate requirements workshops, stakeholder meetings, and product demonstrations to gather feedback, address concerns, and ensure alignment with project objectives.
Drive customer discussions to proactively resolve queries, concerns, and blockers, leveraging deep domain knowledge and technical expertise to provide effective solutions.
Subject Matter Expert Engagement:
Serve as an expert in digital banking products, offering guidance to internal teams and clients, while also demonstrating expertise in US banking trends and industry best practices.
Note-Shifts: 5 PM – 2 AM
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