Hiring || Customer Support Associate
6 days ago
Position Global Support Associate Location Greater Noida West Work from Office Experience 3-5 Years Working Days Monday to Saturday 1st 3rd Saturday Off All Sun Off Shift Timing 9-hour shift between 11 00 AM to 12 00 AM Drop facility after 9 PM About the Role We are seeking a proactive and customer-focused Global Support Associate to deliver world-class technical and customer support to our international clients In this role you will handle real-time queries through email chat and ticketing systems ensuring fast response and effective resolution Key Responsibilities Monitor and manage real-time issues reported during exams through Freshdesk ticketing tool Respond promptly to tickets email queries and chat support requests Escalate unresolved or critical tickets to Tier 2 Support when required Coordinate closely with the Examination Coordinator and Technical Team to ensure timely issue resolution Validate or generate exam codes on the platform as per the process guidelines Maintain accurate documentation of support interactions and resolutions Ensure adherence to SLAs and deliver high-quality customer service at all times Required Skills Qualifications Experience 2 to 5 years in Customer Support Global Support Helpdesk or Technical Support roles Communication Excellent written and verbal communication skills in English with a customer-centric attitude Tools Knowledge Experience with CRM or ticketing tools like Freshdesk Zendesk Jira or ServiceNow Technical Ability Basic understanding of web-based applications system navigation and troubleshooting Problem Solving Ability to analyze issues logically and take ownership till resolution Multitasking Capable of handling multiple conversations and tasks in a fast-paced environment Process Orientation Strong attention to detail and adherence to service guidelines and SLAs Why Join Us Work with a dynamic team supporting global customers Opportunity to grow in international support operations Exposure to global tools processes and best practices Supportive and collaborative work culture Excellent career growth opportunities Application Process Ready to make an impact Send your updated resume to kirtika sharma ncreduservices com Job Type Full-time Work Location In person
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Customer Support Associate
4 weeks ago
Greater Noida, UP, IN Kareer Hubb Full timeHiring for Customer Support Associate Location- Greater Noida 5 days working Rotational Shift Grad UG with Min 6 Month Int BPO experience required Salary up to- 32k in hand Both sides cab Need Immediate Joiners with excellent communication skills Job Types Full-time Permanent Pay Up to 32 000 00 per month Benefits Provident Fund Language English Preferred...
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Hiring || Global Support Associate || Noida
2 weeks ago
Greater Noida, UP, IN NCR Eduservices Pvt Ltd Full timePosition Global Support Associate Location Greater Noida West Work from Office Experience 3-5 Years Working Days Monday to Saturday 1st 3rd Saturday Off All Sun Off Shift Timing 9-hour shift between 11 00 AM to 12 00 AM Drop facility after 9 PM About the Role We are seeking a proactive and customer-focused Global Support Associate to deliver world-class...
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Hiring || Customer Support Associate
7 days ago
Greater Noida, Uttar Pradesh, India NCR Eduservices Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearPosition : Global Support AssociateLocation: Greater Noida West (Work from Office)Experience: 3-5 YearsWorking Days: Monday to Saturday (1st & 3rd Saturday Off & All Sun Off)Shift Timing: 9-hour shift between 11:00 AM to 12:00 AM ( Drop facility after 9 PM).About the RoleWe are seeking a proactive and customer-focused Global Support Associate to deliver...
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Customer Support Associate
2 weeks ago
Noida, India Tech mahindra Full timeHi everyone,Greetings of the day! We are hiring for customer support associate roles. Company: Tech Mahindra Location: Noida sector-62 Qualification: 12th PassEligibility: Freshers and experienced both can apply **Salary**: Up to 2.20LPA Greetings of the day! We are hiring for customer support associate roles. Company: Tech Mahindra Location: Noida...
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Customer Support Associate
2 weeks ago
Noida, India Tech mahindra Full timeHi everyone,Greetings of the day! We are hiring for customer support associate roles. Company: Tech MahindraLocation: Noida sector-62 Qualification: 12th Pass Eligibility: Freshers and experienced both can apply Venue: B-19, Tech Mahindra Building, Noida sector-62, Opposite DME college.Contact Person: Robin Rawal Contact Number: 9953779914 Greetings of...
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Customer Support Associate
1 week ago
Noida, India Tech mahindra Full timeHi everyone,Greetings of the day! We are hiring for customer support associate roles. Company: Tech MahindraLocation: Noida sector-62 Qualification: 12th Pass Eligibility: Freshers and experienced both can apply Venue: B-19, Tech Mahindra Building, Noida sector-62, Opposite DME college.Contact Person: Robin Rawal Contact Number: 9953779914 Greetings of...
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Customer Support Associate
7 days ago
Noida, India Tech Mahindra Full timeHi Everyone!! Tech Mahindra is hiring for multiple positions. Company:Tech Mahindra Role: Customer support associate **Salary**: Up to 2.20 LPA Qualification: 12th pass (minimum) Eligibility: Freshers and experienced both can apply Contact person: Meghna Dey Contact Number: 8860490033 Address: B-19, Tech Mahindra building, Noida sector 62 Opposite...
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Greater Noida, Uttar Pradesh, India Lavikk Business Solutions Full time ₹ 3,60,000 - ₹ 4,32,000 per yearHiring for below :- Call me or WhatsApp me at Immediate Joiners -Customer Support and Technical Support -- InternationalPreferred candidate profile :1 to 5 years of experience in International Technical Support (Voice)3.5 to 4.2 LPA
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Customer Support Associate
7 days ago
Noida, India Tech Mahindra Full timeHi Everyone!! Tech Mahindra is hiring for multiple positions. Company:Tech Mahindra Role: Customer support associate **Salary**: Up to 2.20 LPA Qualification: 12th pass (minimum) Eligibility: Freshers and experienced both can apply Contact person: Meghna Dey Contact Number: 8860490033 Address: B-19, Tech Mahindra building, Noida sector 62 Opposite...
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Customer Support Associate
3 days ago
Noida, India Tech mahindra Full timeHi Everyone, **Excellent communication skills** Greetings of the day! Urgent hiring!!!!!! We are hiring for customer support associate roles (voice process) Company: Tech Mahindra Location: Noida sector-62 Qualification: 12th Pass or above Documents required: - Offer letter, Salary slips and experience letter of previous company. **Salary**: Up to...
