▷ Urgent Search: Software Engineer
4 days ago
Key Responsibilities: - Platform Configuration: Set up and manage call flows, queues, wrap-up codes, and routing logic using Genesys Architect. - Requirement gathering: Collaborate with business teams to gather and analyze requirements for contact center workflows and features. - System Integration: Integrate Genesys Cloud with CRMs, databases, and third-party APIs. - WhatsApp - Set up and manage call flows, queues, wrap-up codes, and routing logic using Genesys Architect. - SMS - Set up and manage call flows, queues, wrap-up codes, and routing logic using Genesys Architect. - Email - Set up and manage call flows, queues, wrap-up codes, and routing logic using Genesys Architect. - User Management: Administer users, roles, groups, and permissions. - Monitoring & Reporting: Generate performance reports, monitor real-time metrics, and analyze customer interaction data. - Troubleshooting: Resolve technical issues, liaise with support teams, and ensure platform stability. - Template & Messaging Setup: Configure outbound messaging templates and manage canned responses. - UAT & Deployment Support: Participate in testing phases and ensure smooth rollout of new configurations. Preferred Skills: - Experience with Genesys Cloud CX / PureCloud - Knowledge of Salesforce - Knowledge of JIRA - Knowledge of Qtest - Familiarity with contact center operations - Strong analytical and problem-solving skills - Excellent communication and documentation abilities
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Bangalore, Karnataka, India Amazon Full timeDESCRIPTIONWe are looking for a passionate hard-working and talented Senior Software Development Engineer who can build innovative mission critical software applications tools to measure Search Quality You will have an enormous opportunity to make a large impact on the design architecture and development of Amazon Search Amazon Search Science builds...
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Search Engineer
3 days ago
bangalore, India YourTribe Full timeResponsibilities ∙Design & implement search solutions: Architect and develop advanced search features using OpenSearch/Elasticsearch, including custom analysers, tokenisers, and scoring algorithms. ∙Index & template management: Create and maintain index templates, mappings, and lifecycle policies to ensure data integrity, performance, and scalability....
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Staff software engineer
4 days ago
Bangalore, India Bison Global Search Full timeHope you are having a great week. I work for Bison Global Search , and we're currently seeking a Staff Mobile Application Developer for a Product Company . They work on some cutting-edge technologies in the healthcare and medical devices industry Please find below details about the role : Location: Indiranagar , Bangalore (please do not apply if you are not...
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Staff Software Engineer
3 days ago
Bangalore, India Bison Global Search Full timeHope you are having a great week. I work for Bison Global Search , and we're currently seeking a Staff Mobile Application Developer for a Product Company . They work on some cutting-edge technologies in the healthcare and medical devices industry Please find below details about the role : Location: Indiranagar , Bangalore (please do not apply if you are not...
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Staff Software Engineer
4 days ago
Bangalore, India Bison Global Search Full timeHope you are having a great week. I work for Bison Global Search, and we're currently seeking a Staff Mobile Application Developer for a Product Company. They work on some cutting-edge technologies in the healthcare and medical devices industry Please find below details about the role : Location: Indiranagar, Bangalore (please do not apply if you are not...
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Staff Software Engineer
4 days ago
bangalore, India Bison Global Search Full timeHope you are having a great week. I work for Bison Global Search, and we're currently seeking a Staff Mobile Application Developer for a Product Company. They work on some cutting-edge technologies in the healthcare and medical devices industryPlease find below details about the role :Location: Indiranagar, Bangalore (please do not apply if you are not...
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Urgent Search: Software Engineer
2 weeks ago
Bangalore, Karnataka, India GE Healthcare Full timeSummary As a Software Engineer you will be responsible for the design development and maintenance of PCS Device OS-Operating System Platform The role is responsible for the design and development of Linux based embedded OS based on Yocto Distribution for Patient Care Solutions products GE HealthCare is a leading global medical technology and digital...
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Bangalore, India Amazon Full timeAbout Amazon Music Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all...
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Engineer Software
17 hours ago
Bangalore, Karnataka, India Empower Annuity Insurance Full timeOur vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own We have a flexible work environment and fluid career paths We not only encourage but celebrate internal mobility We also recognize the importance of purpose well-being and work-life balance Within Empower and our...
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[Urgent Search] Senior Software Engineer
17 hours ago
Bangalore, Karnataka, India Solera Full timeSenior Software Engineer P3 Bangalore Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience In addition we provide products and services to protect lifes other most important assets our homes and digital identities Today Solera processes over...
