Manager - Business Solutions

Key Responsibilities Strategy Co-oridnate with leadership team and interfaces to define data quality solutions Partner with business team to evaluate new ideas or initiative initiated by technology or business team Business Manage digitization and automation programs for improving client experience Manage and work with architects solution enginerrer product team to facilitate prospecting Processes Responsible for business delivery aligning to SCB defined technology and project management processes frameworks and customizing such to specific Cash needs where required Manage solutions delivery within timelines People Talent Train and mentor the newer junior team members to come up the curve by having training documents in place and conducting knowledge sharing sessions Monitor the progress of team members and provide continuous feedback for them to be able to progress and grow Governance Audit engagement management process compliance Maintain the list of traceability for each requirement and solution Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association or equivalent Key stakeholders Work closely with the Product owners Business Solution Leads and Development team to support the analysis and solutioning of various Payment initiatives Work closely with Product managers Business Solution Leads Development team and other peer BAs in the team to ensure standardization for Payments platform across countries Suggests areas for improvement in internal processes along with possible solutions Work closely with the Program Remote Project Management Teams Scrum masters to achieve key milestones deliverables and tracking to ensure success of the overall project delivery Communicate effectively with System Development Technology teams to establish appropriate solutions to meet business requirements Support testing team as required ensuring product quality Scope Solution Manage scope in line with Requirements Solution and User stories in line with MVPs In case any deviation in scope then document it with approvals Review solution and analysis should be done properly Gap should not arise post solution finalized Contributing to architecture definition for large and complex projects and responsible for technical solution for projects falling with in a vertical or a domain Key Roles Responsibilities Responsible for managing and providing business solutions for payment and clearing applications Responsible for product development and requirement specifications for payment applications including understanding of business requirements defining business and functional requirements and working with the business and development teams to support seamless project delivery Engage with the country business to understand relevant trends and opportunities for payment products to better serve customers Plan a roadmap of enhancements and initiatives that would deliver a stronger payment roadmap and work with the Segment Product Manager to identify suitable processes for funding development and prioritization Maximize technology investment for payment product development ensuring criteria for project ranking and prioritization are clearly communicated to the business Work closely with the Program Remote Project Management Teams for supporting achievement of key milestones deliverables and tracking to ensure success of the overall project delivery Qualifications Experience and in-depth understanding in a product management business analyst role in a financial institution e-commerce or online environment Strong analytical skills and able to assess multiple systems for troubleshooting Good problem solver and decision maker Ability to write well and experienced at writing various business documents i e business requirements document functional specifications presentations and reports Possess ability to perform interface mapping between upstream and downstream applications Skills to execute basic SQL queries and perform System Testing for developed product Excellent communications skills confidence and ability to work with an international team in a cross-cultural and geographically dispersed workplace Should possess qualities that would be useful in multiple stakeholder management Motivated able to work independently proactively and efficiently in a fast paced and changing environment Excited and passionate about Banking Business Skills and Experience Payments domain expertise SWIFT ISO 20022 ISO8583 Proprietary clearing formats RTGS ACH Fast Cross border TT Cheque DD products Digitization and automation Experience Solution design and artefact management FSDs User stories Excellent communication and stakeholder management Presentation and documentation skills Agile methodologies and process SQL queries Oracle DB2 Micro service architecture Data base structures and design Data Analytics and Dashboard tools Java Springboots Cloud architecture Industry experience in new payments product launch Industry experience in new launching features to clients Supporting streams for payments such as Screening Auditing Pricing and Billing core banking etc Data Quality Meta data tools like informatica Hands on experience Knowledge on the following applications Hazelcast Hive Elastic search Dremio Kafka Avro Tableau MicroStrategy Postgres About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 41916