Apply Now: Solution Designer-Servicenow
2 weeks ago
Experience:
- Minimum of 10+ years of overall IT experience.
- At least 7 years of hands-on experience with the ServiceNow platform, with a proven track record in a solution design or architect role.
- Demonstrated experience in delivering complex technology projects on the ServiceNow platform.
Technical Expertise:
- In-depth knowledge of core ServiceNow platform capabilities and modules, such as ITSM, ITOM, CMDB, CSM, HRSD, and custom application development (App Engine).
- Strong background in ServiceNow scripting (JavaScript, Glide API, Business Rules, Client Scripts, UI Actions).
- Extensive experience with ServiceNow integrations (Integration Hub, REST/SOAP APIs, MID Server, SSO).
- Familiarity with Agile and DevOps methodologies.
Certifications:
- ServiceNow Certified System Administrator (CSA) is required.
- ServiceNow Certified Implementation Specialist (CIS) certifications in multiple product suites (e.g., ITSM, HRSD) are highly preferred.
- ITIL Foundation certification (v3 or v4) is highly beneficial.
Soft Skills:
- Excellent verbal and written communication skills with the ability to communicate technical information to both technical and non-technical stakeholders.
- Strong problem-solving, analytical, and critical thinking skills.
- A collaborative and influential team player with the ability to lead and mentor others.
- Proven ability to manage multiple priorities and complex projects in a fast-paced environment.
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