Assistant Manager Service

Job Description

Date Posted:

2025-07-28

Country:

India

Location:

Otis Elevator Co India Ltd. SAKAR - IX, Sixth Floor Unit Nos. 617 & 618, Beside Old Reserve Bank Of India, Near City Gold, Ashram Road, Ahmedabad 380 009, Gujarat-India

- Co-ordinate between employees and customers. To take feedback of previous day Work and plan daily schedule.
- Manpower allotment day to day basis on callbacks received.
- Carry out annual equipment survey of all elevator under the territory and Plan for repair schedule as a preventive method.
- Carry out NIS before taking over new construction and modernization job.
- Conduct toolbox talk with employees.
- Make employees continuously aware about safe work practices and Conduct Fatality Preventive Audits/ Toolbox Demonstration.
- Prepare Monthly and quarterly review report.
- Ensure timely Closure of T/Repair orders.
- Monitor how to reduce callbacks. More so on top ten calls received. / Random Check for Quality.
- Adherence to EH&S policy and practices.
- Create Safety awareness and ensure our employees are working safely.
- Ensure Zero accident / incident, Ensure Reporting of incident
- Actively participate in RQC & Safety meetings and review issues and progress.
- Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.
- Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date.
- To conduct FPA and complete corrective actions within targeted completion date.
- Participate in Incident Investigation if any.
- Meet clients regularly for rapport development.
- Communicate with examiners on regular basis, take care of their problems and create confidence amongst them.
- Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement.
- Negotiate with clients for price fixation of contracts & T-order business and Mod Orders
- Handle effective conversions when necessary.
- Make efforts for acquisition and recoveries & achieving the target.
- Follow-up invoices/ payments.
- Update necessary conversion/ recovery cancellation into system.
- To indent material and Coordinate with Stores for required materials
- Review regularly, Net O / Payment.

Education & Experience required

- Diploma/BE in Engineering
- 5-8 years in handling service in Elevator industry
- Excellent Communication & Interpersonal skills
- Assertive, Proactive, Result orientated and Self-starter
- Ability / Confidence to handle high profile Key Customers

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. Youllbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do.We are guided by our values that we call ourThree Absolutes -prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .

Become a part of the Otis team and help us #Buildwhatsnext

Privacy Policy and Terms:

Click on this to read the Policy and Terms