Lead Digital Content Delivery Specialist T1

About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers. Responsibilities: - Partner with strategy team to launch personalized campaign content using JSON templates, HTML offers, modular code, and frontend frameworks via Adobe tools - Translate technical documentation into user-friendly content and configurations that support dynamic messaging and audience targeting. - Manage content deployment across testing and production environments, ensuring accuracy and performance. - Responsible for day-to-day operations of personalized content, including message updates, campaign adjustments, audience segmentation, and configuration changes. - Constructive experience targeting activities with the right audience and priority of position - Document all campaign takedowns and launches as they happen in real time - Lead our workflow innovation to create efficiency in campaign launches and operations - Write, edit, and QA UX campaign builds (e.g., banners, modals, landing pages, in-app messages). - Configure personalized content variations based on audience segments and behavioral triggers - Review the campaign calendar and prioritize tasks for upcoming launches. Attend daily stand-ups or syncs to ensure smooth campaign operations delivery. WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS): - Possess a bachelor's degree in computer science, information systems, digital operations or related field - 6+ years' experience in digital content operations, web production, or campaign execution withing e Commerce, or marketing technology environments - Ability to work with JSON templates and translate technical documentation into operational configurations - Experience as a lead with experience in mentorship and guidance, task planning and delegation, collaboration across teams, and technical communication. - Results-oriented mindset with a focus on accuracy, efficiency, and strategic execution. - Strong communication skills, strong attention to detail. - Basic knowledge of web development technologies such as HTML, CSS, and JavaScript. - Understanding of web and mobile guidelines, accessibility standards, and responsive design principles. - Consistently prioritizes safety and security of self, others, and personal data. - Embraces diverse people, thinking, and styles. WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS): - Strong cross functional collaboration - Solid foundation in Adobe tools such as Target, Adobe Journey Optimizer - Previous retail, airline, or e-commerce design experience - Proficient understanding of web markup, including HTML5 & CSS3, as well as DOM manipulation and client-side scripting - Effective understanding and working knowledge of JavaScript, TypeScript, Angular and/or React, Vue.js or other frontend framework experience - Good understanding of asynchronous request handling, Single Page Applications, and AJAX