Quality Analyst

4 weeks ago

Durgapur, India Fusion CX Full time

Job Description

Job Requirements

Skills and Qualifications:

Here are the qualifications and qualities you need to thrive in the quality analyst role in Durgapur for global processes:

- Demonstrating sound work ethic.
- Must have advanced-level Microsoft Excel skills, including knowledge of advanced formulas. Also, candidates for the QA position must be proficient in MS Word and using email communication.
- Experience working with IEX, CMS, and Avaya.
- Ability to create reports in Excel and forecast results.Attention to detail and high level of accuracy.
- Ability to multi-task, focus for extended periods of time, and finish reports on time.
- Previous call center experience is required for the quality analyst role in global processes.
- Previous Work Force Management experience will be considered as an asset.

  • Analyst

    2 weeks ago

    Durgapur, West Bengal, India WEBEL AKASH IT-LINKS PRIVATE LIMITED Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company Description WEBEL AKASH IT-LINKS PRIVATE LIMITED is a real estate company located at 1/1B, Upper Wood Street, Kolkata, West Bengal, India. The company specializes in various aspects of real estate management and operations. Our objective is to deliver high-quality real estate services to meet the diverse needs of our clients. We are committed to...

  • Analyst

    3 weeks ago

    Durgapur, India WEBEL AKASH IT-LINKS PRIVATE LIMITED Full time

    Company Description WEBEL AKASH IT-LINKS PRIVATE LIMITED is a real estate company located at 1/1B, Upper Wood Street, Kolkata, West Bengal, India. The company specializes in various aspects of real estate management and operations. Our objective is to deliver high-quality real estate services to meet the diverse needs of our clients. We are committed to...

  • Data Analyst

    6 hours ago

    Durgapur, West Bengal, India Pinnacle Infotech Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company OverviewPinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive...

  • Content Writer

    13 hours ago

    Durgapur, India Technext Technosoft Full time

    Experience**:Above 1-2 Years** Education**:B.Tech/B.E. - IT,BCA - Computers, PG - M.Tech ,MCA - Computers.** Location**:DURGAPUR** Type of Employment**:Full time** **Responsibilities**: - Accept functional and system requirements for development from the Business Analysis team. To plan and prioritise these developments within the development team to...