Tele Counsellor

3 weeks ago

Mohali Punjab Kharar Punjab, India Chandigarh University Full time

Are you a motivated and empathetic individual who is passionate about helping others Do you have excellent communication skills and the ability to provide support to individuals in need If so we have an exciting opportunity for you to join Chandigarh University as a Tele Counsellor As a Tele Counsellor you will be responsible for providing counseling and support to prospective students who are interested in pursuing further education at Chandigarh University You will be the first point of contact for these individuals and your role will be crucial in guiding them through the university s programs admissions process and answering any questions or concerns they may have Key responsibilities 1 Conducting outbound and inbound calls to prospective students to provide information about the university s programs admissions process and other relevant details 2 Providing counseling and support to individuals who are seeking guidance on their educational and career paths 3 Building and maintaining relationships with prospective students by addressing their inquiries and concerns in a professional and empathetic manner 4 Collaborating with the admissions team to ensure a smooth transition for prospective students from inquiry to enrollment 5 Keeping detailed and accurate records of all interactions and counseling sessions with prospective students Qualifications 1 A bachelor s degree in psychology counseling or a related field is preferred 2 Previous experience in counseling customer service or telesales is an advantage 3 Excellent communication skills both verbal and written with the ability to effectively convey information and provide support to individuals 4 Strong interpersonal skills and the ability to build rapport with diverse individuals 5 Ability to work independently and in a team with a high level of motivation and empathy If you are enthusiastic about making a difference in people s lives and are interested in joining Chandigarh University as a Tele Counsellor we encourage you to apply for this rewarding position We offer a competitive salary professional development opportunities and a supportive work environment Join us in helping individuals achieve their educational and career goals Intrested can reach me on 8393836632 or mail me at madhu hrd cumail in Department All Departments Skills Required Telesales admission counselling Student Counseling Education Counseling sales Years Of Exp 3 to 7 Years

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