Head of Engineering

Job Description Job ID: 205897 Required Travel :Up to 25% Managerial - Yes Location: India- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences. Our 30,000 employees accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. The Role: Strategic Leadership & SaaS-Native Scaling This is a critical leadership role carrying overall responsibility for the Engineering and R&D unit, providing strategic, business, and operational leadership. The Head of Engineering & R&D will be the key driver in leading the ideation and development of pathbreaking B2B SaaS platforms while championing a culture of rapid cadence, high-quality, and cloud-native scaling. Key Responsibilities: Multi-Cloud, Agility & End-to-End Value This leader must deliver end-to-end value with an unyielding focus on modern SaaS practices, speed, and technical architecture. SaaS Delivery, Agility, and Value Acceleration - Rapid Cadence & End-to-End Value: Drive the organization to implement and adhere to SaaS-native project delivery models and development cycles to ensure continuous integration, rapid deployment, and a high-quality production cadence. Successfully shift customer value realization from long-term programs to months or weeks. - Agile Transformation: Champion organizational agility and modern methodologies across all R&D and engineering teams, optimizing the project execution model for velocity, reliability, and iteration. - Monetization & High-Value Services: Integrate the R&D roadmap with business models, explicitly supporting the implementation of paid consulting for high value services and other monetization strategies. Technology, Architecture, and Cloud-Native Innovation - Multi-Cloud & Cloud-Native: Define the engineering strategy to leverage Multi-Cloud environments and Cloud-Native tools (e.g., containers, serverless) to build platforms that ensure high scalability, resilience, and cost-efficiency (a core expectation in B2B SaaS). - Domain Expertise: Direct R&D and product development efforts across critical Telco SaaS domains, including eSIM, robust Subscription Platforms, Telco-in-a-Box solutions, and advanced configuration management tools. - Platform Ideation: Lead the development of flagship platforms, including the Low Code Experience Platform (best-of-breed, no vendor lock-in) and the Customer Engagement Platform (next-generation Telco CRM). Global Operations and Functional Alignment - Global Team Management: Lead and manage diverse global teams (200+ people across Israel, India, US, France, Cyprus), translating strategic direction into high-level workforce and organizational structure plans. - R&D, SI, PSO, and DevOps Leadership: Provide comprehensive leadership across core functions: Research & Development (R&D), Professional Services Operations (PSO), System Integration (SI), and DevOps to ensure tight alignment between product development and successful customer deployment. - Strategic Oversight: Demonstrate the ability to Zoom in and out to partner with peer units (market, product) to define unit strategy, translate it into operational plans, and manage stakeholders in an evolving, matrix ecosystem. All you need is... - Experience at Scale: Minimum 12 years experience, with a minimum of 3 years experience in leading large groups (200+ people) through R&D and software development cycles. - SaaS and Scaling Track Record:Proven track record in scaling up (2x, 3x, 4x growth)building teams and processes for successful global scaling, with mandatory experience in delivering high-quality projects at scale in a SaaS-native manner. - Product Delivery: Proven track record in leading development projects and delivering whole products or solutions to the market. - Technical & Methodological Expertise: Deep Technical Understanding, and proven experience in software development methodologies, principles, procedures, software management, and support tools and services. - Education: Computer Science degree or equivalent information technology, management information systems, software engineering, and networking. - Global Context: Experience with global IT companies is an added advantage. Why you will love this job: - Use your influence, leadership skills, and propensity for delivering strategy to positively impact the outcomes for a large customer base for a global leader. - You will be able to use your outstanding customer relationship building skills to shine on a large scale. - This is an opportunity to work in multinational environment for the global market leader in its field. - We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace - We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave #LI-DNI Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce