Product Manager

As a Product Manager, you will define, build, and scale the Kratikal & Threatcop product suite—including AutoSecT, TSAT, TLMS, TDMARC, and TPIR. You will collaborate closely with development, customer success, and cross-functional teams to drive the roadmap and execution, ensuring our solutions meet market and customer needs with speed, scale, and quality. This role sits at the intersection of technology, user needs, and business strategy, ideal for someone who thrives in a fast-paced and collaborative environment.

Key Responsibilities:

1. Craft clear, detailed, and technically sound product requirements, workflows, and user stories grounded in user needs and business goals
2. Leverage product usage data, feature adoption metrics, and customer journey insights to guide prioritization and development efforts.
3. Own and groom the product backlog, breaking down epics and prioritizing features based on user value, technical feasibility, and strategic alignment. Collaborate with developers to scope solutions and manage sprints to ensure timely, high-quality delivery.
4. Analyze and act on customer feedback to identify pain points, prioritize fixes, and improve the product experience. Conduct regular feature research to enhance existing capabilities and introduce new ones based on user input and competitive benchmarking.
5. Drive the adoption of AI in the product to enable intelligent automation, particularly focusing on agent-based AI capabilities that enhance user experience and reduce manual effort.
6. Contribute to the conceptualization and execution of the auto GRC (Governance, Risk, and Compliance) product—ensuring alignment with regulatory requirements, customer needs, and automation best practices.
7. Translate product vision, customer needs, and technical constraints into a shared understanding across development, QA, DevOps, customer success, and other stakeholders.
8. Coordinate with QA and DevOps to manage releases, uphold performance and reliability standards, and ensure seamless delivery to end users.
9. Support product launch planning, manage post-release reviews, and implement iteration cycles to optimize adoption, engagement, and product-market fit.

Qualifications/Skills Required:

1. Bachelor’s degree in Engineering, Computer Science, or a related field.
2. 5+ years of experience in product management within B2B SaaS environments is a must.
3. Strong understanding of AI concepts and trends, with the ability to translate them into SaaS use cases—knowing where AI adds value and key trade-offs (models, LLM, MCPs, data, inference, cost/latency).
4. Prior experience in B2B SaaS product management, especially in cybersecurity, compliance, or enterprise IT.
5. Working knowledge of networking concepts such as DNS, SMTP, SPF, DKIM, DMARC, MX, ARC, PTR records, etc.
6. Familiarity with email authentication and security fundamentals.
7. Strong analytical and problem-solving skills, with the ability to bridge business needs and technical constraints.
8. Project Management: Project Planning, Agile, Scrum, Waterfall, Risk Management, and Scope Management.
9. Tools and Software: JIRA, Confluence, SharePoint.
10. Technical Skills: Agile, ITIL (Information Technology Infrastructure Library), Data Analysis.
11. Soft Skills: Communication, Time Management, Problem-Solving, Multitasking, Attention to Detail.

Why You'll Enjoy Working at Kratikal:

1. Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas.
2. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future).
3. We are an equal opportunity employer, where everyone has a fair chance.

About Us:

Kratikal Tech Private Limited is a leading B2B cybersecurity firm offering cutting-edge cybersecurity solutions and services such as Network Security Audits, Compliance Implementation, IoT Security, and VAPT. Serving over 150+ enterprise customers and 1825+ SMEs across industries including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare, Kratikal is dedicated to helping organizations combat cybercriminals using advanced, technology-driven cybersecurity solutions.

The company also develops in-house cybersecurity products, including AutoSecT, competing with industry giants, alongside TSAT (Threatcop Security Awareness Training), TDMARC (Threatcop DMARC), TLMS (Threatcop Learning Management System), and TPIR (Threatcop Phishing Incident Response). These products have received numerous awards and recognitions for their innovation and effectiveness.

Kratikal has been honored as the Top Cyber Security Startup at the 12th Top 100 CISO Awards. With a global reach, Kratikal collaborates with renowned organizations to secure their digital landscapes. For more information, visit our websites at www.kratikal.com and www.threatcop.com