Salesforce Administrator, GTM

Job Description

About Netskope

Today, there&aposs more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About The Position

Netskope is looking for an experienced Salesforce CPQ Administrator to join our Go-To-Market (GTM) Systems Team. This role will be responsible for managing our Salesforce CPQ environment and supporting initiatives related to Quote to Cash. The ideal candidate will have experience in quote to cash business processes and executing on technical solution design within a complex Salesforce environment.

Responsibilities

- Administer, configure, and support Netskopes CPQ environment, including product creation and management, price rules, product rules, validation rules, contract management workflows, and approval processes.
- Act as a technical resource to understand requirements and support Netskopes quote to cash experience within Salesforce.
- Work with Sales, Sales Operations, Product, Order Management, Finance, and Deal Desk to support key initiatives.
- Assist in projects related to renewal automation, amendment optimization, and order management.
- Maintenance of quote templates and quote terms.
- Assist with maintenance of integration between Salesforce and Netsuite.
- Create and maintain process documentation for end users, as well as solution design documentation for the GTM Systems Team.
- Proactively monitor for and troubleshoot technical issues with CPQ.

Requirements

- 2+ years of experience administering Salesforce CPQ.
- Salesforce Certified Administrator (preferred).
- Salesforce CPQ Specialist (preferred).
- Comprehensive understanding of multiple CPQ functionalities including perpetual and subscription-based licensing, different discounting models, amendments, extensions, co-terming, and renewals.
- Hands on experience in CPQ technical solution design and development.
- Understanding of Sales quote to cash business processes in B2B SaaS environments.
- Ability to work directly with a variety of stakeholders to capture business requirements and provide solutions within Salesforce.
- Remain up-to-date with the latest Salesforce platform updates, CPQ industry trends, and best practices in order to consistently enhance our Salesforce solutions.
- Experience in working with the Force.com platform configuration and development using Apex & flows.

Education:

- Bachelors degree in related field.

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope&aposs Privacy Policy for more details.