AR Caller
2 days ago
Job Title: Senior AR Caller
Company: Amromed
Location: Perambur, Chennai
Shift: Night Shift
Job Type: Full-Time
Job Description:
Amromed is seeking an experienced Senior AR Caller to join our team in Perambur, Chennai. This role involves handling accounts receivable (AR) for the US healthcare industry, following up on claims, and ensuring timely reimbursements from insurance providers.
Key Responsibilities:
- Follow up with insurance companies to resolve unpaid or denied claims.
- Handle denials, appeals, and reconsiderations efficiently.
- Analyze EOBs (Explanation of Benefits) and take necessary actions for claim resolution.
- Identify and escalate claim rejections, underpayments, and revenue leakage.
- Ensure compliance with HIPAA regulations and maintain accurate documentation.
- Work closely with the billing and coding teams to prevent claim errors.
- Meet daily/weekly targets for collections and follow-ups.
- Mentor and guide junior AR callers as needed.
Required Skills & Qualifications:
- 3 to 6 years of experience in AR calling / RCM process for US healthcare.
- Strong understanding of insurance guidelines, CPT & ICD codes, and EOBs.
- Expertise in denial management, claim follow-ups, and resolution strategies.
- Excellent communication and negotiation skills.
- Ability to handle high call volumes and work in a fast-paced environment.
- Proficiency in using RCM software and claim processing systems.
- Willingness to work night shifts.
Requirements
Preferred Qualifications:
- Experience in handling high-value claims and complex denials.
- Strong knowledge of HIPAA compliance and medical billing procedures.
- Leadership skills with the ability to train and mentor junior team members.
Why Join Amromed?
- Competitive salary and performance-based incentives.
- Growth opportunities within the US healthcare RCM industry.
- Supportive work culture with learning and development programs.
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