Engineer 3 - Engineering Operations (issolu-f0050)

Comcast brings together the best in media and technology We drive innovation to create the world s best entertainment and online experiences As a Fortune 50 leader we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines We are at the forefront of change and move at an amazing pace thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers every day If you share in our passion for teamwork our vision to revolutionize industries and our goal to lead the future in media and technology we want you to fast-forward your career at Comcast Job Summary Responsible for participating as an individual contributor in project teams troubleshooting operational issues providing technical solutions to operational problems new product implementation implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering Interfaces with vendors engineering and peer operations organizations Acts in compliance with industry and Company technical requirements standards policies and procedures Provides technical leadership to junior Engineers and project teams Has in-depth experience knowledge and skills in own discipline Integrates knowledge of business and functional priorities Acts as a key contributor in a complex and crucial environment May lead teams or projects and shares expertise Core Responsibilities Analyzes and revises existing system logic difficulties and documentation as necessary Works with Software Developers to support design and development as required Prepares detailed functional and technical specifications from which programs will be written Interacts with end users to gather requirements and scope of effort Performs analysis of user needs documentation of requirements and translation into proper system requirement specifications Identifies and assesses probable interactions of related systems and predicts impact of a change in assigned system May review proposals including gathering facts analyzing data and preparing project overview which compares alternatives in terms of cost time availability of equipment and personnel etc Recommends course of action Maintains a strong working knowledge of system interaction to ensure success in overall architectural solution Functions as a liaison between the client community and internal Software Engineers and or external software vendors to develop system solutions to processing systems or business problems Ensures data quality and integrity across data-specific application implementations Supports the testing team and business users in validating that the programs meet the requirements Participates in unit integration and test procedures Compares test results against requirements to validate that coding is accurate Consistent exercise of independent judgment and discretion in matters of significance Regular consistent and punctual attendance Must be able to work nights and weekends variable schedule s as necessary Other duties and responsibilities as assigned Requires knowledge of Database Technologies Oracle SQL Server experience in writing Stored procedure familiarity with various programming languages and Integrated Development Environment C ASP NET MVC 5 Visual Studio etc Provides functional and technical troubleshooting for existing macros Must have working knowledge of emulator software 3270 Rumba Reflections etc Possess advanced analytical and problem-solving skills Working knowledge of GUI Macros preferred Provides project planning implementation support and improvement recommendations Partners with multiple teams with diverse knowledge and shares expertise Consistent exercise of independent judgment and discretion in matters of significance Complies with National standards and business processes Must understand PII and CPNI data classifications and compliance requirements Employees at all levels are expected to Understand our Operating Principles make them the guidelines for how you do your job Own the customer experience - think and act in ways that put our customers first give them seamless digital options at every touchpoint and make them promoters of our products and services Know your stuff - be enthusiastic learners users and advocates of our game-changing technology products and services especially our digital tools and experiences Win as a team - make big things happen by working together and being open to new ideas Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles making call backs and helping us elevate opportunities to do better for our customers Drive results and growth Respect and promote inclusion diversity Do what s right for each other our customers investors and our communities Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most That s why we provide an array of options expert guidance and always-on tools that are personalized to meet the needs of your realityxe2x80x94to help support you physically financially and emotionally through the big milestones and in your everyday life Please visit the on our careers site for more details Education Bachelor s Degree While possessing the stated degree is preferred Comcast also may consider applicants who hold some combination of coursework and experience or who have extensive related professional experience Certifications if applicable Relevant Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace We will consider all qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status genetic information or any other basis protected by applicable law