Engineer 3

Job Description

Job Summary:

QUALITY ASSURANCE ENGINEER (T3)

Location: New Delhi

Division: Ticketmaster Sport International Engineering

Contract Terms: Permanent

THE TEAM

Ticketmaster Sport is the global leader in sports ticketing. From the smallest clubs to the biggest leagues and tournaments, we are trusted as their ticketing partner.

You will be joining the Ticketmaster Sports International Engineering division which is dedicated to the creation and maintenance of industry standard ticketing software solutions. Our software is relied upon by our clients to manage and sell their substantial ticketing inventories. Our clients include some of the highest profile clubs and organisations in sport. Reliability, quality, and performance are expected by our clients.

We provide an extensive catalogue of hosted services including back-office tooling, public-facing web sales channels, and other services and APIs. The team you will join is closely involved in all these areas.

The Ticketmaster Sports International Engineering division comprises distributed software development teams working together in a highly collaborative environment. You will be joining our expanding engineering team based in New Delhi.

THE JOB

You will be joining a Microsoft .Net development team as an Quality Assurance Engineer.

The team you will be joining is responsible for all aspects of the end-user purchase experience. This includes basket management, ticket delivery and fulfillment (including digital ticketing), and much more besides. Systems include public-facing sales channels, back-office tooling and services accessed by external partners.

There is a tremendous opportunity for you to make a difference. We are looking for QA engineers who can help us drive our platform forward from a quality assurance point of view, as well as act as a mentor for more junior members of the team. You will be working very closely with the team lead to ensure the quality of our software and to assist in the planning and decision-making process.

Apart from standard manual testing activities you will help improve our automated test suites, as well as be involved with performance testing. In essence, your job will be to ensure our software solutions are of the highest quality, robustness, and performance.

What You Will Be Doing

- Be responsible for the quality control and sign-off of software releases.
- Designing and architecting modular and reusable testing solutions.
- Setting up, maintaining and migrating testing frameworks.
- Defining, developing, and implementing quality assurance practices and procedures and test plans.
- Writing and executing test cases and preparing test plans.
- Producing test and quality reports.
- Assisting in the creation of automated test suites to reduce the burden of manual tests.
- Working collaboratively with a team of like-minded people to design and deliver software solutions in an agile environment.
- Review defects raised by business stakeholders and update for accuracy as necessary.
- Operating effectively within an organisation with teams spread across the globe.
- Working effectively within a dynamic team environment to define and advocate for QA standards and best practices to ensure the highest level of quality.

Technical Skills

Must have:

- 3+ years of working in the IT industry, demonstrable experience of working on test programs on enterprise scale applications or projects.
- Experience of working in scrum teams within Agile methodology.
- Experience in developing regression and functional test plans, managing defects.
- Understand Business requirements and identify scenarios of Automated and manual testing
- 1+ years of strong hands-on experience in Automation testing using Selenium.
- Experience in performance testing using Gatling.
- Knowledge of C#/Java/Scala and OOPS concepts.
- Be well versed in Continuous Integration (e.g. GitLab CI, Jenkins).
- Experience with web service e.g. RESTful services testing including test automation with Rest Assured/Postman/Java HTTP Client.
- Be proficient working with relational databases such as MSSQL or other relational databases.
- A deep understanding of Web protocols and standards (e.g. HTTP, REST).
- Hands on experience in Git version-control.

Nice to have:

- Experience in Automation test framework setup
- Testing enterprise applications deployed to cloud environments such as AWS.
- Experience mentoring QA staff and end users on quality objectives and testing processes.
- Experience on static code analysis tools like SonarQube etc.
- Building test infrastructures using containerisation technologies such as Docker and working with continuous delivery or continuous release pipelines.
- Experience in microservice development.
- Experience working with GitLab CI pipelines.
- Experience with Octopus Deploy.
- Experience with TestRail.

You (behavioural Skills)

- Excellent communication and interpersonal skills.

- We work with people all over the Globe using English as a shared language.
- As an engineer you will be expected to help managers make decisions by describing problems and proposing solutions.

- To be able to respond positively to challenge.
- Excellent problem-solving skills.
- Desire to take on responsibility and to grow as a quality assurance software engineer.
- Enthusiasm for technology and a desire to communicate that to your fellow team members.

- The ability to pick up any ad-hoc technology and run with it.
- Continuous curiosity for new technologies on the horizon.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the worlds largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the worlds largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If youre passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It&aposs talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.