Connecting The Dots Is Hiring BPO Call Centre Job Work From Office

4 days ago

Chandigarh Mohali, India Connecting the Dots Full time
Job Description

Work From Office Only for Chandigarh & Mohali Location
Contact Sourabh @ 9779924404 for Job Interview

Hey There

We would like to invite you to Join No 1 BPO Company in India with presence in non-metro cities in India like Chandigarh Jaipur & Mohali

- All Rounds will be Telephonic
- U should be in Chandigarh or Mohali at point of movement

You will be part of 80,000+ people strong largest multicultural team in the company, serving 190+ global clients with Omnichannel Customer Service, Process Optimization and Automation

Company in India has world-class, award-winning security measures and complies with all Security Standards and Regulations. Known for quality offerings and outstanding people practices, recognized as the No 1 BPO Company and employer of choice in India by global research and consulting firms.

We are Hiring Customer Support Associates to work for the Inbound International Process

Candidate must have Excellent Communication skills in English , should be ready to relocate to Indore or Jaipur & should be willing to work in Rotational (Night) Shifts

Your Role:
Provide a wow experience for our customers by going the extra mile enquiries are via email / chat , or via phone call
Help implement new efficiencies and process to improve our customer service and speed
Provide solutions to problems quickly and efficiently
Design email responses to leave customers happy and satisfied
Work closely with customer service team to support and motivate each other

We need someone with:
A caring and sympathetic nature
Excellent people and social skills
Very confident telephone manner
Fast paced worker (at the computer) and thinker to achieve daily KPIs
Must be a confident typist and have excellent grammar
Ability to multi-task while providing up-to-date responses to all customers enquiries in real-time
Excellent command of English language
Excellent written communication
Positive attitude
Creative problem solving ability
Ability to gain customer trust and gratitude, turn them around
Youthful attitude to empathise with customer
Ability to work efficiently under pressure and to stay cool
Strength to work under pressure and maintain composure, this team has busy times and daily challenges

What this job will give you:

- Being part of a friendly, fun, upbeat team Support and development of your personal skills

- Fun events every month

- Satisfaction from being part of a fast growing BPO

- We practice an attitude of gratitude

- Freshers with good communication are eligible for the job
- Handsome Salary with Incentives

- 5 Days work International, Domestic 6 Days
- Growth Opportunity for those who want to work long term
- State of Art Infrastructure , Fully Air Conditioned.

- Cafeteria, Gym, ATM & other facilities within premises

- Located in centre of town with good public transport facility

- Good PG accommodation available nearby office.

Note :- We don't charge any kind of Consultancy Fee or Registration amount for our services

Best Regards,
Sourabh Bakshi
Team Connecting The Dots
+91 9779924404

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